Overview
Hoosiers at Home (Medicaid Certified), located in Lafayette, Indiana, is a Medicaid-certified home health aid agency that has been providing in-home care services for over 10 years. The agency focuses on delivering non-medical assistance and currently serves 65 clients, employing over 40 caregivers. Their mission is to be the premier choice for individuals seeking in-home support, characterized by quality service and a caring approach.
Services & Support
Hoosiers at Home offers a variety of in-home care services designed to support clients’ daily living needs. Services include personal care, companionship, housekeeping, laundry, and meal preparation. They also provide transportation, medication reminders, and specialized care for individuals with Alzheimer’s or dementia. The agency emphasizes delivering care with dignity and respect, ensuring that clients receive the support they need in a comfortable environment.
Care Approach & Staff
The staff at Hoosiers at Home are frequently described as professional, dedicated, and compassionate. Many reviewers highlight the individualized care provided by the team, noting that they prioritize the needs of clients. One family member expressed gratitude for the personalized attention received, stating that the staff treated them like family and took the time to answer all questions thoroughly.
What Families Say
Families have shared positive experiences with Hoosiers at Home, often praising the company for its caring approach and professionalism. One reviewer mentioned that the staff exceeded their expectations and expressed appreciation for the support during a challenging time. However, there was also feedback regarding some miscommunication about payment schedules, which caused concerns for a client’s well-being. Overall, the majority of reviews reflect a strong sense of appreciation for the care provided.
Room for Improvement
While many families commend the quality of care, there have been mentions of miscommunication regarding payment schedules, leading to potential disruptions in client support. Addressing these communication issues could enhance the overall experience for families relying on their services.
Summary
Hoosiers at Home (Medicaid Certified) in Lafayette, Indiana, provides essential non-medical in-home care services with a focus on personalized support and compassionate care. With a dedicated team of caregivers, the agency aims to meet the diverse needs of its clients. While the feedback is predominantly positive, attention to communication regarding operational details could further improve client experiences.
