Overview
Westside Village Nursing Center, located in Indianapolis, Indiana, offers skilled nursing and rehabilitation services to residents in need of care. The facility is situated on the west side of the city, providing easy access to various amenities, including restaurants and hospitals. With a focus on both short-term rehabilitation and long-term care, Westside Village aims to support residents in living as independently as possible.
Services & Support
Westside Village Nursing Center provides a range of services, including skilled nursing care and rehabilitation for individuals recovering from surgery or managing chronic conditions. The facility features a specialized orthopedic wing dedicated to post-joint replacement care, ensuring that residents receive targeted support during their recovery process. Additionally, the center offers outpatient rehabilitation services, which can help residents regain lost skills and improve mobility.
Care Approach & Staff
The staff at Westside Village is described as friendly and professional, with many reviewers noting their compassion and attentiveness to residents’ needs. Families have expressed appreciation for the caring approach taken by the team, which includes nurses and rehabilitation specialists. However, there have been concerns raised about communication, particularly regarding updates on residents’ health and care.
Who They Serve
Westside Village Nursing Center serves a diverse population, including individuals requiring skilled nursing care, rehabilitation, and memory care. The facility caters to both short-term and long-term residents, making it suitable for those recovering from surgery or those needing ongoing support.
Levels of Care
The center offers various levels of care, including skilled nursing, rehabilitation, and support for memory care. This continuum of care allows residents to receive appropriate services based on their individual needs, whether they are in recovery or managing chronic health issues.
Location & Access
Conveniently located in Indianapolis, Westside Village Nursing Center is less than 10 miles from several major hospitals, including IU Health West Hospital and Methodist Hospital. This accessibility is beneficial for residents who may require additional medical services or consultations during their stay.
What Families Say
Feedback from families varies significantly. Some express gratitude for the staff’s support and the care their loved ones received, highlighting the positive experiences during rehabilitation. Others, however, share concerns about communication and the quality of care, particularly in critical situations. This mixed feedback suggests that while many families appreciate the center’s efforts, there are areas needing improvement.
Room for Improvement
Several reviews indicate issues with communication, particularly regarding updates on residents’ conditions and responsiveness to calls. Some families have expressed dissatisfaction with the level of medical care provided, suggesting that improvements could be made in these areas to enhance the overall experience for residents and their families.
Summary
Westside Village Nursing Center offers a range of skilled nursing and rehabilitation services in Indianapolis, Indiana. While many families appreciate the friendly and compassionate staff, there are concerns about communication and the consistency of care. The facility’s commitment to supporting residents’ independence and recovery is clear, but addressing the noted areas for improvement could enhance the overall experience for families and residents alike.
