Overview
Tranquility Nursing and Rehab, located in Indianapolis, Indiana, is a skilled nursing facility that provides medical care, continuous nursing, and various health and social services to patients. The facility is designed to cater to individuals who are not in an acute phase of illness, including those requiring rehabilitation and respite care.
Services & Support
Tranquility Nursing and Rehab offers a range of services including skilled nursing care, rehabilitation, and support from social workers. The facility is noted for its specialization in treating individuals with traumatic brain injuries (TBI) and those on ventilators, providing 24/7 on-site respiratory therapy.
Care Approach & Staff
While some reviews highlight the caring nature of certain staff members, there are significant concerns regarding the overall quality of care. Families have reported issues with neglect and inadequate staffing, which has led to serious consequences for residents. Instances of poor communication and lack of responsiveness from staff have also been noted, particularly for patients who are unable to use call buttons due to their conditions.
Who They Serve
The facility primarily serves individuals with TBI and those requiring long-term respiratory support. However, the experiences shared by families indicate that the level of care may not meet the needs of all residents, particularly those with severe disabilities.
Room for Improvement
Multiple reviews express deep dissatisfaction with the management and staffing levels at Tranquility Nursing and Rehab. Concerns about neglect, understaffing, and incidents of patient assault have been raised, indicating a need for significant improvements in patient care and facility operations.
Summary
Tranquility Nursing and Rehab is a facility that aims to provide specialized care for individuals with complex needs, including TBI and respiratory support. However, feedback from families suggests that there are critical issues related to staffing, communication, and overall patient care that potential residents and their families should carefully consider.
