Overview
Rosegate, located in Indianapolis, Indiana, is a senior care community that aims to provide compassionate support for residents and their families. The facility offers a range of services, including assisted living, memory care, skilled nursing, rehabilitation, and hospice care. While some families have expressed appreciation for the staff’s kindness and dedication, others have raised concerns about cleanliness and the quality of care provided.
Services & Support
Rosegate offers a full continuum of senior housing and healthcare solutions, designed to accommodate various lifestyle choices and healthcare needs. The services include assisted living, memory care, skilled nursing, rehabilitation, and hospice care. Families have noted the importance of the staff in helping residents regain independence, particularly in rehabilitation settings.
Care Approach & Staff
The staff at Rosegate is often described as caring and dedicated, with many families expressing gratitude for their support during challenging times. However, some reviews indicate issues with staff responsiveness and professionalism, particularly in the nursing and rehabilitation areas. While some families have reported positive experiences with staff members, others have raised concerns about the treatment of residents and the overall organization of care.
Who They Serve
Rosegate serves a diverse population, including individuals in need of assisted living, those requiring memory care, and patients needing rehabilitation services. Families have shared experiences of loved ones receiving care for various conditions, including dementia and recovery from surgeries or falls.
Living Options & Amenities
Residents at Rosegate have access to a range of living options, including assisted living apartments and memory care facilities. However, some families have reported cleanliness issues within the living spaces, including concerns about pests and inadequate housekeeping.
Dining & Activities
While some families have appreciated the dining options available, there have been complaints about a lack of communication regarding meal choices. Residents have access to various activities, which some find engaging, contributing to a sense of community within the facility.
What Families Say
Feedback from families is mixed. Some express satisfaction with the care their loved ones receive, highlighting the compassion of the staff and the supportive environment. Others, however, have voiced serious concerns about cleanliness, staff responsiveness, and the overall quality of care, indicating that their experiences have led to significant disappointment.
Room for Improvement
Several reviews suggest that Rosegate should address cleanliness issues and improve staff training to enhance the quality of care. Concerns regarding responsiveness and professionalism among staff members have also been noted, indicating a need for better organization and communication within the facility.
Summary
Rosegate in Indianapolis, Indiana, offers a variety of senior care services aimed at supporting residents and their families. While many families appreciate the compassionate care provided by the staff, concerns about cleanliness and staff responsiveness highlight areas that need attention. Families considering Rosegate should weigh both positive and negative feedback to make an informed decision.
