Overview
North Capitol Nursing and Rehabilitation, located in Indianapolis, Indiana, is a senior care facility that offers a range of services including skilled nursing, rehabilitation, and memory care. The facility emphasizes a compassionate approach, aiming to create a supportive environment for residents and their families.
Services & Support
North Capitol provides various care options such as skilled nursing, rehabilitation, hospice care, assisted living, memory care, and respite care. Staff members are described as caring individuals who strive to meet the needs of residents, creating a family-like atmosphere. However, some reviews highlight issues with communication and organization within the facility.
Care Approach & Staff
The staff at North Capitol is noted for their attentiveness and dedication to resident care. Many families have expressed appreciation for the warmth and professionalism of the staff. However, there are significant concerns regarding neglect and inadequate communication, with some families reporting distressing experiences related to the care of their loved ones.
Who They Serve
North Capitol caters to a diverse population, including individuals requiring long-term care, short-term rehabilitation, and specialized memory care services. The facility aims to provide a nurturing environment for seniors, particularly those recovering from surgery or managing chronic conditions.
Levels of Care
The facility offers multiple levels of care, including skilled nursing, rehabilitation, hospice, and memory care. This variety allows for tailored care plans that can adapt to the changing needs of residents.
Dining & Activities
Residents at North Capitol enjoy a range of activities designed to engage and entertain. The dining experience is also highlighted positively, with reviews noting that the kitchen staff provides enjoyable meals. Activities such as movie days are popular among residents.
Room for Improvement
While many families have praised the quality of care and the staff’s dedication, there are recurring concerns regarding neglect and communication issues. Some reviews indicate that the facility has struggled with organization and responsiveness, particularly in critical situations.
Summary
North Capitol Nursing and Rehabilitation in Indianapolis offers a variety of services aimed at providing compassionate care for seniors. While many families appreciate the caring staff and engaging activities, there are notable concerns regarding neglect and organizational challenges that potential residents and their families should consider.
