Overview
Miller’s Merry Manor, located in Indianapolis, Indiana, is a nursing care facility that offers a range of services including long-term care, short-term rehabilitation, and respite stays. The facility provides both semi-private and private suites, catering to various resident needs. It is situated less than one mile from Community Hospital East, making it accessible for medical services.
Services & Support
The facility offers a variety of traditional skilled nursing services, such as short-term rehabilitation and long-term residential care. Additionally, Miller’s Merry Manor provides specialized memory care, physical therapy, occupational therapy, and speech therapy on both an inpatient and outpatient basis. Residents can also access advanced therapy programs, including ultrasound and e-stem treatments.
Care Approach & Staff
Reviews highlight the caring nature of many staff members, with comments on their friendliness and helpfulness. Families have noted a sense of teamwork among the staff, which contributes to a homelike atmosphere. However, some reviews express concerns about unprofessional behavior and inadequate staffing levels, which have affected the quality of care.
Who They Serve
Miller’s Merry Manor serves individuals requiring skilled nursing care, rehabilitation, and memory care. The facility accommodates both short-term and long-term residents, including those recovering from surgery or injury, as well as those in need of specialized memory care services.
Living Options & Amenities
The facility provides a variety of living options with both semi-private and private suites. The atmosphere is described as welcoming, with staff interactions that often feel familial. However, some reviews express dissatisfaction with the overall condition of the facility, noting issues with cleanliness and maintenance.
What Families Say
Feedback from families is mixed. Many appreciate the friendly and caring staff, noting that residents often feel like part of a family. However, there are serious concerns regarding inadequate care and staffing issues, with some families reporting negative experiences related to communication and responsiveness. Instances of neglect and poor facility conditions have raised alarms among families, leading to significant dissatisfaction.
Room for Improvement
Several reviews indicate a need for improvement in staffing levels and training, as well as facility maintenance. Concerns about cleanliness and the overall physical environment have been raised, suggesting that updates and renovations may be necessary to enhance the living conditions for residents.
Summary
Miller’s Merry Manor in Indianapolis, Indiana, offers a range of nursing care services, including rehabilitation and memory care. While many staff members are praised for their friendliness and supportive nature, there are notable concerns regarding staffing adequacy and facility maintenance. Families considering this facility should weigh the positive interactions reported against the serious issues highlighted in reviews.
