Overview
Homestead Healthcare Center, located in Indianapolis, Indiana, is a skilled care and rehabilitation facility that offers a range of services, including long-term respite care, medical assistance, and short-term respite care. The center aims to create a supportive environment focused on the emotional and physical well-being of its residents and their families. They emphasize the importance of a personalized care plan and ongoing communication with families to ensure the best possible care.
Services & Support
Homestead Healthcare Center provides various services, including skilled nursing, rehabilitation, and physical therapy. They also offer social worker support to assist families in navigating care options. The facility aims to involve families in the care planning process, fostering a collaborative approach to meet individual healthcare needs.
Care Approach & Staff
While the center claims to prioritize the well-being of its residents, multiple reviews indicate significant concerns regarding staff responsiveness and care quality. Reports suggest that call lights often go unanswered for extended periods, and residents have experienced inadequate monitoring of their health conditions. Staff interactions have been described as unfriendly, with some reviewers noting a lack of compassion and care.
Who They Serve
Homestead Healthcare Center serves individuals requiring skilled nursing care, rehabilitation, and respite services. However, feedback from families indicates that the quality of care may not meet expectations, with some expressing deep concerns about the treatment their loved ones received.
Room for Improvement
Numerous reviews highlight serious issues at Homestead Healthcare Center, including reports of neglect, poor staff attitudes, and inadequate medical attention. Families have expressed frustration over delayed responses to call lights, unaddressed health issues, and insufficient cleanliness in the facility. These recurring themes suggest a pressing need for improvements in both care quality and staff training.
Summary
Homestead Healthcare Center in Indianapolis presents itself as a supportive skilled nursing and rehabilitation facility. However, the experiences shared by families raise significant concerns about the level of care and attention provided to residents. While the center aims to foster a collaborative and caring environment, the feedback suggests that improvements are necessary to ensure the safety and well-being of those they serve. Families considering this facility should weigh the reported experiences carefully.
