Overview
Golden LivingCenter, located in Indianapolis, Indiana, is a facility that provides assisted living and rehabilitation services. However, reviews indicate a significant divide in experiences, with many families expressing concerns about the quality of care and overall cleanliness of the environment.
Services & Support
The facility offers a range of services, including physical therapy and rehabilitation. Despite this, several reviewers have reported issues with medication administration, noting that patients often do not receive their prescribed medications consistently. This has raised alarms about the reliability of care provided.
Care Approach & Staff
Feedback about the staff is mixed. While some families appreciate the efforts of individual caregivers, many have described experiences of rudeness and a lack of attentiveness. Reports of staff arguing with patients and failing to assist them in a timely manner have been noted, which raises concerns about the overall care approach.
Who They Serve
Golden LivingCenter serves a diverse population, including elderly individuals and those requiring rehabilitation services. However, families have expressed worries about the treatment of residents, particularly those with more complex needs.
Living Options & Amenities
The facility has been described as needing significant improvements in cleanliness and maintenance. Several reviews mention unpleasant odors upon entering, as well as issues with room conditions, such as broken fixtures and inadequate support for residents.
What Families Say
Family experiences vary widely. Some have reported positive interactions with staff and appreciate the communication about their loved ones’ care. Conversely, many families have voiced strong dissatisfaction, citing neglect, poor hygiene, and inadequate medical care. A common sentiment is a desire for better oversight and conditions within the facility.
Room for Improvement
Many reviewers have highlighted critical areas needing attention, including the cleanliness of the facility, the responsiveness of staff, and the overall quality of care. Concerns about medication management and timely assistance for residents have been echoed throughout multiple reviews.
Summary
Golden LivingCenter in Indianapolis presents a complex picture. While some families report satisfactory experiences, a significant number express serious concerns regarding the quality of care, staff attitudes, and facility conditions. Potential residents and their families are encouraged to thoroughly research and consider these factors when evaluating care options.
