Overview
Envive Healthcare of Indianapolis, located in Indianapolis, Indiana, is a senior living facility that offers rehabilitation and long-term nursing care. While the organization emphasizes compassion and respect in their care approach, reviews from families indicate a mixed experience regarding the quality of care and the environment.
Care Approach & Staff
The facility aims to provide a warm and positive environment for its residents, focusing on their physical and mental well-being. However, feedback from families suggests that staff interactions can be inconsistent, with some residents experiencing disrespectful treatment. While some staff members, such as the activities director, are praised for their dedication and engagement, there are numerous reports of inadequate care, including failure to assist residents with personal hygiene and medical needs.
Who They Serve
Envive Healthcare of Indianapolis serves a diverse group of residents, including those requiring rehabilitation and long-term care. Families have noted that while some residents receive compassionate care, others have faced significant challenges, particularly regarding the management of medical conditions and personal care.
Living Options & Amenities
The facility is designed to accommodate residents needing various levels of care, but there are concerns about the physical environment. Reviews indicate issues with cleanliness and maintenance, including urine-soaked carpeting and missing tiles, which have raised safety concerns for residents.
What Families Say
Feedback from families is varied. Some express gratitude for the care provided, particularly highlighting the support from administrative staff during transitions. In contrast, others report serious deficiencies in care, including neglect in personal hygiene and lack of proper medical attention. Many families have voiced concerns about the overall management of the facility and the treatment of residents, leading to a strong recommendation to consider alternatives if possible.
Room for Improvement
There are notable areas for improvement at Envive Healthcare of Indianapolis. Families have pointed out the need for better communication among staff, more consistent care practices, and improvements in the facility’s cleanliness and maintenance. These issues have led to calls for management changes to enhance the quality of care for residents.
Summary
Envive Healthcare of Indianapolis offers a range of services for seniors, focusing on rehabilitation and long-term care. While some staff members are commended for their dedication, significant concerns regarding care quality, cleanliness, and staff interactions have been raised by families. Prospective residents and their families may wish to thoroughly evaluate these factors when considering this facility.
