Overview
Community Nursing and Rehabilitation, located in Indianapolis, Indiana, is dedicated to providing compassionate care for seniors. The facility emphasizes a warm and welcoming environment, with staff members who are described as not just caregivers but as extensions of families. This commitment to care aims to ensure peace of mind for both residents and their families.
Services & Support
The facility offers a range of services including skilled nursing, rehabilitation, hospice care, assisted living, memory care, and respite care. These services are designed to cater to the diverse needs of seniors, providing support that is both comprehensive and tailored to individual requirements.
Care Approach & Staff
Residents often note the caring nature of the staff, who strive to create a positive atmosphere. While many reviews highlight the kindness and attentiveness of certain staff members, there are concerns regarding the consistency of care. Some families have reported instances of neglect, such as patients being left in unsanitary conditions. However, other reviews commend staff members for their patience and willingness to assist residents.
Living Options & Amenities
Community Nursing and Rehabilitation provides various living options that cater to different levels of care needs. The facility is described as clean, with some residents expressing satisfaction with the housekeeping services. However, there have been multiple mentions of unpleasant odors, particularly related to cleanliness.
What Families Say
Feedback from families is mixed. Many express gratitude for the care their loved ones receive, with particular praise for staff members who go above and beyond. However, some families have raised serious concerns about the overall cleanliness and management of the facility, describing experiences of neglect and unsatisfactory conditions.
Room for Improvement
There are recurring themes in reviews regarding sanitation and staff responsiveness. Some families have reported that residents have been left in unsanitary conditions for extended periods. Additionally, there are concerns about the attentiveness of staff, particularly in responding to calls for assistance.
Summary
Community Nursing and Rehabilitation offers a variety of services aimed at supporting seniors in their care needs. While many families appreciate the compassionate nature of certain staff members, there are notable concerns regarding cleanliness and the consistency of care. Families considering this facility should weigh both the positive experiences shared by some against the significant criticisms noted in reviews.
