Overview
Brickyard Healthcare – Churchman Care Center, located in Indianapolis, Indiana, offers 24/7 long or short-term skilled nursing and rehabilitation services. The facility aims to provide excellent service that exceeds resident expectations, as highlighted by their recognition with the 2018 American Health Care Association (AHCA) and National Center for Assisted Living (NCAL) Bronze Quality Award.
Services & Support
Brickyard Healthcare provides a range of services including skilled nursing, physical therapy, occupational therapy, and assisted living. The facility is designed to cater to both short-term rehabilitation needs and long-term care.
Care Approach & Staff
While some reviews praise the dedication and hard work of the staff, others report significant concerns regarding care quality. Positive feedback highlights attentive and knowledgeable nursing staff who work collaboratively to support residents. However, multiple reviews express dissatisfaction, citing neglect and a lack of responsiveness from staff, which has led to feelings of mistrust among families.
Who They Serve
The facility serves individuals requiring skilled nursing care, rehabilitation, and assisted living services. Families have noted varying experiences, with some expressing confidence in the care provided, while others have raised serious concerns about the well-being of their loved ones.
Room for Improvement
Feedback indicates a need for improvement in staff responsiveness and overall cleanliness of the facility. Several reviews mention unpleasant odors and inadequate attention to residents’ needs, suggesting that management may need to address these issues to enhance the quality of care.
Summary
Brickyard Healthcare – Churchman Care Center offers a variety of services for individuals requiring skilled nursing and rehabilitation. While some families appreciate the dedication of the staff, there are significant concerns regarding care quality and responsiveness. Prospective residents and their families may wish to consider these mixed reviews when evaluating care options.
