Overview
The Master’s Touch, located in Indianapolis, Indiana, is a local Medicaid home care agency that provides a variety of home health and medical services throughout the state. The agency focuses on ensuring that each patient reaches their maximum health potential under the guidance of their physician.
Services & Support
The Master’s Touch offers a range of home health services tailored to meet individual patient needs. Reviews indicate that caregivers are attentive and dedicated, often going above and beyond to provide quality care. Services can include assistance with daily activities, meal preparation, and transportation to medical appointments.
Care Approach & Staff
Feedback from families highlights the compassion and professionalism of the staff at The Master’s Touch. Caregivers are frequently described as kind and empathetic, creating a supportive environment for patients. Many families have expressed gratitude for the staff’s willingness to step in during critical times, demonstrating a commitment to high-quality care.
Who They Serve
The Master’s Touch serves a diverse clientele, including individuals recovering from surgeries or managing chronic health conditions. Families have reported positive experiences, noting that caregivers not only meet medical needs but also provide emotional support, fostering a sense of family and community.
What Families Say
Many families have praised The Master’s Touch for their attentive and compassionate staff. Reviews often mention specific caregivers who have made a significant positive impact on their loved ones’ lives. Clients appreciate the personalized care they receive, stating that the staff feels like family.
Room for Improvement
Some feedback indicates that there may be occasional issues with communication regarding scheduling and compensation for caregivers. A few reviews noted dissatisfaction with the handling of certain administrative aspects, suggesting that improvements could be made in these areas.
Summary
Overall, The Master’s Touch is recognized for its compassionate care and commitment to meeting the needs of its patients. Families appreciate the quality of service provided by the staff, who are often described as a blessing during challenging times. While there are areas for improvement, the positive experiences shared by families highlight the agency’s dedication to quality home health care.
