Overview
Select Senior Care, located in Indianapolis, Indiana, provides home health care services aimed at assisting individuals with daily living needs. The agency has received a mix of feedback regarding its services, particularly focusing on caregiver quality and communication.
Services & Support
Select Senior Care offers a range of services including companionship, light housekeeping, and meal preparation. The caregivers are noted for their compassion and dedication to meeting the daily needs of clients. Families have appreciated the efforts made by the agency to keep them informed about their loved ones’ care through daily communication logs.
Care Approach & Staff
The agency is recognized for having a team of caregivers who are described as professional, kind, and respectful. Families have shared positive experiences regarding the caregivers’ attentiveness and their commitment to safety, especially during the COVID pandemic. However, some families have expressed concerns about specific caregivers and the challenges that arose from personal issues affecting care continuity.
Who They Serve
Select Senior Care primarily serves elderly clients, including those recovering from surgeries or managing chronic conditions. The agency aims to facilitate a smooth transition for clients returning home from medical facilities, ensuring they receive the necessary support during recovery.
What Families Say
Feedback from families has highlighted both positive and negative aspects of Select Senior Care. Many have praised the coordinators for their responsiveness and dedication, while some have noted issues with caregiver consistency and communication from the office. One family emphasized the importance of thorough research when choosing a home health care provider, reflecting their mixed experiences.
Room for Improvement
Several reviews indicated that communication could be inconsistent, particularly regarding caregiver assignments and medication management. Some families experienced last-minute cancellations that affected care continuity, suggesting a need for improved operational oversight.
Summary
Select Senior Care offers a variety of home health care services in Indianapolis, Indiana, with a focus on compassionate caregiving and family communication. While many families have had positive experiences with the staff and the support provided, there are areas for improvement, particularly in communication and caregiver reliability. Families are encouraged to consider these factors when evaluating their options for home health care.
