Overview
Right at Home, located in Indianapolis, Indiana, provides in-home care services for seniors and adults with disabilities. Their team of highly trained caregivers offers a range of services, including companionship, hygiene support, respite care, and physical assistance, aimed at helping clients maintain their independence at home. The company prides itself on creating custom care plans tailored to each individual’s unique needs.
Services & Support
Right at Home offers a variety of services designed to support seniors and adults with disabilities. These include companionship, hygiene assistance, and respite care. They focus on delivering personalized care to enhance the quality of life for their clients. The company operates 24/7, ensuring that care is available during holidays, weekends, evenings, and overnight, which provides families with peace of mind.
Care Approach & Staff
The caregivers at Right at Home are described as caring, responsive, and reliable. They are committed to ensuring that clients receive the support they need. However, some reviews indicate that there may be gaps in training, particularly regarding the handling of dementia patients, suggesting that while staff may be punctual and dedicated, additional training could enhance their effectiveness in managing specific patient behaviors.
What Families Say
Feedback from families highlights a mix of experiences with Right at Home. Many appreciate the compassionate and empathetic approach of the staff, noting that the company works tirelessly to ensure their loved ones are well cared for. Positive reviews commend the personalized attention given to match caregivers with clients and the excellent communication from the administration. However, some families reported concerns about specific incidents involving staff behavior and management interactions, indicating that experiences may vary.
Room for Improvement
Several reviews point to areas where Right at Home could enhance its services. Notably, there were mentions of inadequate training for staff working with dementia patients, which could impact the quality of care for those individuals. Additionally, some families expressed dissatisfaction with management responses to issues raised, suggesting a need for improved staff training and management support.
Summary
Right at Home in Indianapolis, Indiana, offers a range of in-home care services aimed at supporting seniors and adults with disabilities. While many families appreciate the compassionate care and personalized service provided by the staff, there are areas for improvement, particularly regarding staff training in handling specific patient needs. Overall, Right at Home is seen as a valuable resource for families seeking to maintain their loved ones’ independence at home.
