Overview
Great Care, located in Indianapolis, Indiana, is a home health care agency that has been serving the community for over 20 years. They provide a range of services including skilled nursing, physical therapy, occupational therapy, speech therapy, and medical social work. The agency emphasizes the importance of personalized care, starting with a thorough in-home consultation to assess the needs and safety requirements of clients.
Services & Support
Great Care offers a variety of in-home health care services tailored to meet the needs of adults and seniors. Their offerings include skilled nursing services, physical therapy, occupational therapy, speech therapy, and caregiving services. The agency aims to deliver quality care that aligns with the expectations and daily routines of their clients.
Care Approach & Staff
The agency’s approach is centered around personalized care, with a focus on understanding the unique needs of each individual. All caregivers are bonded, insured, and thoroughly screened, ensuring that clients receive reliable and compassionate support. However, some reviews indicate concerns about staffing consistency and the professionalism of certain aides.
Who They Serve
Great Care primarily serves adults and seniors in need of in-home health care. Their services are designed to cater to individuals requiring varying levels of care, from companionship to more specialized medical support.
Room for Improvement
Several reviews highlight issues with staffing reliability and organizational structure. Some clients experienced inconsistent scheduling and a lack of communication from office staff, which led to frustration and dissatisfaction. There are also reports of unprofessional behavior from some aides, which may affect the overall quality of care provided.
Summary
In summary, Great Care in Indianapolis, Indiana, offers a range of home health care services aimed at supporting adults and seniors. While the agency has a commitment to personalized care and employs a team of screened caregivers, feedback suggests that improvements are needed in staffing consistency and organizational communication. Families considering Great Care may want to weigh these factors when making their decision.
