Overview
First Horizon Home Health Care, located in Indianapolis, Indiana, is a trusted provider of home care services that has been serving Indiana families since 2011. The agency is accredited by the Accreditation Commission for Health Care (ACHC), which underscores its commitment to delivering high-quality, personalized, and compassionate care. First Horizon aims to enhance the quality of life for its clients while promoting independence in the comfort of their own homes.
Services & Support
First Horizon offers a range of customized home care services designed to meet the individual needs of clients. These services include daily assistance with activities such as bathing, dressing, and mobility, as well as household tasks like cleaning, laundry, and organization. The agency is dedicated to ensuring that clients remain comfortable and independent at home, with a focus on compassionate care.
Care Approach & Staff
The staff at First Horizon is trained to provide reliable and consistent care, with an emphasis on open communication and support. Many employees have noted the positive work environment, highlighting the management’s commitment to staff well-being and the collaborative atmosphere. The agency is recognized for its strong team dynamics and the genuine care shown by its employees, which contributes to a fulfilling workplace culture.
Who They Serve
First Horizon serves a variety of clients in need of home health care services, including those requiring assistance with daily living activities and individuals enrolled in hospice care. The agency focuses on providing compassionate and attentive support to enhance the quality of life for its clients.
What Families Say
Feedback from families highlights the professionalism and dedication of the caregivers at First Horizon. Many clients have expressed gratitude for the peace of mind provided by the staff, who are described as patient, attentive, and compassionate. Families appreciate the support received during the care process, noting that the team at First Horizon has made a significant positive difference in their loved ones’ lives.
Room for Improvement
While many reviews praise the agency, there are some concerns regarding communication and management response to issues. A few clients have reported unprofessional experiences and challenges with scheduling and follow-up, suggesting that there may be room for improvement in these areas.
Summary
First Horizon Home Health Care is committed to delivering high-quality, personalized care to clients in Indianapolis, Indiana. The agency’s focus on compassionate support, combined with a dedicated team and strong management, creates a positive experience for both employees and clients. While there are areas that could benefit from improvement, the overall feedback reflects a strong commitment to client care and employee satisfaction.
