Overview
Enchanted Hearts Home Care, located in Indianapolis, Indiana, is a locally-owned non-medical home care agency dedicated to helping loved ones maintain their independence at home. With a strong commitment to compassionate care, the agency focuses on providing support primarily to the geriatric population, ensuring that clients can thrive in the comfort of their own homes.
Services & Support
Enchanted Hearts Home Care offers a range of services aimed at supporting clients in their daily lives. These include companion care, which provides emotional support and assistance with non-medical tasks. The agency also specializes in dementia care, post-surgery care, and 24-hour live-in care. They accept Medicaid and long-term care insurance, making their services accessible to a broader range of families.
Care Approach & Staff
The staff at Enchanted Hearts Home Care are frequently described as compassionate, patient, and respectful. Families have noted that the caregivers treat clients like their own loved ones, creating a warm and supportive environment. The agency prides itself on its strong communication, with staff members being readily available to address questions and concerns. Many caregivers express that working with the agency has been a rewarding experience, highlighting the positive relationships they build with clients.
Who They Serve
Enchanted Hearts Home Care primarily serves the elderly population, focusing on those who require assistance to maintain their independence at home. The agency is dedicated to providing quality care tailored to the unique needs of each client, ensuring they receive the support they need to thrive.
What Families Say
Families have shared positive experiences with Enchanted Hearts Home Care, emphasizing the kindness and understanding of the staff. Many reviews reflect a sense of gratitude for the thoughtful care provided, with families appreciating how the staff remembers special occasions and includes clients in meaningful ways. Overall, the agency is noted for its exceptional customer service and a genuine commitment to the well-being of both clients and their families.
Room for Improvement
While many families have expressed satisfaction with the services provided, there were occasional mentions of the need for quicker responses to questions. However, most feedback highlights the agency’s overall reliability and dedication to client care.
Summary
Enchanted Hearts Home Care in Indianapolis, Indiana, is a dedicated home care agency that offers compassionate, non-medical support primarily for the elderly. With a strong focus on maintaining independence and a commitment to quality care, the agency has garnered positive feedback from families who appreciate the respectful and friendly nature of the staff. Their services are designed to ensure that clients can thrive in their own homes, making them a trusted choice for families seeking home care solutions.
