Overview
Care United Home Care Agency, located in Indianapolis, Indiana, is dedicated to providing exceptional non-medical home care services. Their compassionate caregivers offer personalized assistance, companionship, and homemaker services, ensuring that clients can enjoy a fulfilling life at home. The agency emphasizes flexibility and accessibility, with services available 24/7 and various payment options including Medicaid Waiver and private pay.
Services & Support
Care United offers a range of services designed to enhance the quality of life for their clients. These include assistance with daily activities, companionship, and personalized care tailored to individual needs. The agency is committed to creating a safe and comfortable environment for clients, ensuring they can maintain their independence while receiving the support they require.
Care Approach & Staff
The care approach at Care United is centered around empathy and kindness. The highly trained team of caregivers, home health aides, and registered nurses is dedicated to providing exceptional support with respect and understanding. Many families have noted the professionalism and dedication of the staff, highlighting their commitment to treating each client like a member of the family.
Who They Serve
Care United primarily serves elderly and disabled clients aged 18 and older. Their services are designed to meet the unique needs of each individual, allowing them to preserve their independence and remain in the comfort of their own homes. The agency has received positive feedback from families who appreciate the compassionate care provided to their loved ones.
What Families Say
Families have expressed high satisfaction with Care United’s services, often praising the compassionate and patient nature of the caregivers. Many reviewers have highlighted the positive experiences with the staff, noting their ability to communicate effectively and address any concerns promptly. One family shared their appreciation for the agency’s responsiveness in finding a suitable caregiver for their mother, emphasizing the strong bond that developed between the caregiver and their family.
Room for Improvement
While many families have had positive experiences, there have been some concerns regarding communication practices, with one reviewer mentioning issues with automated calls. This feedback suggests that there may be room for improvement in how the agency engages with potential clients.
Summary
Overall, Care United Home Care Agency is recognized for its compassionate and professional home care services in Indianapolis. With a dedicated team focused on client well-being, the agency strives to provide personalized care that meets the unique needs of each individual. The positive feedback from families highlights the agency’s commitment to quality care, although there are areas noted for improvement in communication practices.
