Overview
Amada Senior Care, located in Indianapolis, Indiana, is an in-home care company dedicated to providing personalized and compassionate care to seniors. The organization goes beyond traditional elder care services by offering support in financial care coordination, including assistance with long-term care insurance and veterans’ benefits. Their goal is to enhance the quality of life for clients through expert caregiving and comprehensive support.
Services & Support
Amada Senior Care provides a range of services designed to meet the unique needs of seniors. Their offerings include assistance with activities of daily living (ADLs), companion care, and home monitoring solutions when requested. The team is also knowledgeable about long-term care insurance claims and can assist families in navigating the complexities of benefits, ensuring that clients receive the financial support they need.
Care Approach & Staff
The caregivers at Amada Senior Care are frequently described as compassionate, professional, and dedicated. Families have expressed appreciation for the staff’s ability to build trusting relationships with clients. The scheduling team is noted for being proactive and responsive, ensuring that care is tailored to meet individual preferences and needs. Amada’s commitment to hiring qualified caregivers is evident, as they have recently overhauled their hiring process to enhance security and reliability.
Who They Serve
Amada Senior Care primarily serves seniors in the greater Indianapolis area, including those with specific needs such as dementia and post-stroke recovery. The organization aims to help clients maintain their independence by providing care in the comfort of their own homes, allowing them to age in place.
Service Area
Amada Senior Care operates in the greater Indianapolis area, extending its services to families in need of in-home care for their loved ones. While some families have noted occasional challenges with caregiver availability in outlying areas, the organization strives to meet the needs of clients throughout the region.
What Families Say
Families have shared positive experiences regarding the care provided by Amada Senior Care. Many have highlighted the kindness and respect shown by caregivers, noting how they treat clients with love and compassion. The scheduling staff has also received praise for their professionalism and responsiveness. However, there have been some concerns regarding caregiver reliability and communication, particularly in instances of last-minute changes or no-shows.
Room for Improvement
Some families have expressed concerns about caregiver reliability and communication, particularly regarding scheduling and the qualifications of caregivers sent to their homes. Instances of caregivers arriving without the necessary training for specific tasks have been noted, indicating a need for ongoing attention to staff training and communication protocols.
Summary
Amada Senior Care in Indianapolis, Indiana, offers a compassionate and personalized approach to in-home care for seniors. With a focus on enhancing quality of life and providing financial care coordination, they strive to meet the diverse needs of their clients. While many families appreciate the dedication of the caregivers and the responsiveness of the scheduling team, there are areas for improvement, particularly in caregiver reliability and communication. Overall, Amada Senior Care is committed to supporting seniors and their families in navigating the complexities of in-home care.
