Overview
Greenwood Healthcare Center, located in Greenwood, Indiana, is a skilled nursing facility that offers a range of services including short-term recovery, physical therapy, rehabilitation, and long-term care. The center aims to create a supportive environment that focuses on the emotional and physical well-being of its residents. However, reviews highlight significant concerns regarding the quality of care provided.
Services & Support
Greenwood Healthcare Center provides various senior care services designed to meet the needs of its residents. This includes skilled nursing, rehabilitation, and memory care. The facility promotes a holistic approach to senior care, emphasizing the importance of emotional support alongside physical health. Activities such as bingo and community outings are offered to engage residents and foster a sense of community.
Care Approach & Staff
While some reviews commend the staff for their caring approach, others express serious concerns about the responsiveness and attentiveness of the personnel. There are multiple reports of slow response times to call buttons, with some residents waiting thirty to forty-five minutes for assistance. Additionally, issues related to staff communication and overall treatment have been raised, with some reviewers describing experiences of neglect.
Who They Serve
The facility serves a diverse group of residents, including those requiring rehabilitation and memory care. However, feedback suggests that the quality of care may vary significantly, with some families expressing dissatisfaction with the treatment of their loved ones.
Living Options & Amenities
Residents at Greenwood Healthcare Center are placed in double occupancy rooms, which has raised concerns about privacy and the potential for illness, particularly for those with specific medical needs like tracheostomies. The living conditions have been criticized for being unsanitary, with reports of bugs and inadequate cleaning.
Dining & Activities
Reviews indicate that while there are some activities and dining options available, the quality of food has been a point of contention. Some residents have found the meals lacking in taste and variety, although staff are noted to be responsive to individual requests when meals are not satisfactory.
Room for Improvement
Numerous reviews point to significant areas needing improvement, particularly regarding staff responsiveness and the overall cleanliness of the facility. Issues such as inadequate attention to residents’ basic needs and poor communication from staff have been highlighted as critical concerns.
Summary
Greenwood Healthcare Center offers a range of senior care services in Greenwood, Indiana, with a focus on rehabilitation and skilled nursing. However, the facility faces substantial criticism concerning the quality of care, responsiveness of staff, and living conditions. Families considering this center for their loved ones should weigh these concerns carefully against the available services.
