Overview
Compassion Experts, LLC In-HomeCare Services, located in Granger, Indiana, provides a range of home health care services tailored to the needs of clients and their families. They focus on offering compassionate care, which is reflected in the experiences shared by families who have utilized their services.
Services & Support
Compassion Experts offers a variety of services to support individuals in their daily activities. Their offerings include bathing, oral hygiene, hair care, shaving, skin care, dressing assistance, and mobility support. Additionally, caregivers can assist with errands, meal preparation, and clean-up, catering to special dietary needs. The company also provides 24/7 staffing options in a group home-like setting for those who may require a more structured environment.
Care Approach & Staff
The care approach at Compassion Experts emphasizes a personalized touch, aiming to improve the quality of life for clients. Families have noted that caregivers are often described as reliable and flexible, with some going the extra mile to ensure their loved ones receive the attention they need. However, there have been concerns regarding the experience level of some staff members, with mixed feedback on their training and professionalism.
Who They Serve
Compassion Experts primarily serves individuals needing assistance with daily living activities, including seniors and those with disabilities. Families have expressed gratitude for the care provided to their loved ones, highlighting the compassionate nature of the caregivers.
What Families Say
Feedback from families is varied. Many have praised the company for their caring approach and dedication to improving the lives of their loved ones. One family noted their satisfaction with the support provided to their brother over a year and a half, emphasizing the caregivers’ reliability and flexibility. Conversely, some families have raised concerns about unprofessionalism and the experience level of certain staff members, which has led them to seek alternative care options.
Room for Improvement
Several reviews indicate a need for improvement in staff training and professionalism. Concerns were raised about the lack of experience among some caregivers and instances of unprofessional behavior, such as neglecting basic cleaning tasks. Addressing these issues could enhance the overall quality of care provided.
Summary
Compassion Experts, LLC In-HomeCare Services in Granger, Indiana, offers a range of home health care services aimed at supporting individuals in their daily lives. While many families appreciate the compassionate care provided by the staff, there are notable concerns regarding the experience and professionalism of some employees. Addressing these areas could strengthen the trust families place in their services.
