Overview
Majestic Care of West Allen, located in Fort Wayne, Indiana, provides a warm and welcoming environment with highly individualized skilled nursing care. This 96-bed community is designed to offer a range of services that cater to the diverse needs of seniors, including long-term care, post-surgical services, and various therapies.
Services & Support
The facility offers a comprehensive array of services, including skilled nursing, rehabilitation, and memory care. The Care Team is composed of trained and licensed professionals dedicated to delivering personalized care tailored to each resident’s needs. They focus on restoring residents to their highest level of functioning through intensive physical and medical services.
Care Approach & Staff
Residents and their families often commend the staff for their compassionate and attentive care. Many reviews highlight the positive relationships formed between staff and residents, indicating that the team takes the time to know each individual personally. However, there are some concerns regarding the consistency of care, particularly related to hygiene and timely medical attention.
Dining & Activities
Dining experiences vary, with some residents expressing satisfaction with the food and accommodations for dietary needs, while others have raised concerns about the dining arrangements and social interactions. Activities are an integral part of life at Majestic Care, with residents enjoying outings and various entertainment options that contribute to a vibrant community atmosphere.
Room for Improvement
While many families appreciate the caring nature of the staff, there are reports of lapses in care, particularly concerning hygiene and timely medical attention. Some residents have noted that they feel inadequately cared for at times, and there are suggestions for improved organization and communication within the facility.
Summary
Majestic Care of West Allen strives to provide a supportive and compassionate environment for seniors requiring skilled nursing care. While many families find comfort in the dedicated staff and the community’s offerings, there are areas that could benefit from enhanced attention to resident care and operational efficiency.
