Overview
Visiting Angels, located in Evansville, Indiana, is a prominent home care agency that focuses on providing personalized care plans tailored to the unique needs of each client. The agency offers flexible scheduling options and 24-hour availability, ensuring that clients can receive care whenever they need it. Unlike some agencies that impose minimum visit requirements, Visiting Angels allows families to book only the visits necessary for their loved ones, maintaining steady rates even during nights, weekends, and holidays.
Services & Support
Visiting Angels provides a range of services designed to support seniors in their homes. These services include personal care, companionship, dementia care, respite care, and assistance with daily living activities. The agency emphasizes a client-centered approach, conducting free in-home assessments to develop customized care plans. Caregivers are trained to address the specific health and well-being needs of each individual.
Care Approach & Staff
The staff at Visiting Angels is frequently described as compassionate and dedicated. Many families have shared positive experiences regarding the caregivers’ patience, kindness, and ability to connect with clients. The office staff is noted for their efficiency and support, contributing to a seamless care experience. Caregivers are recognized for going above and beyond in their roles, ensuring that clients feel comfortable and cared for.
Who They Serve
Visiting Angels primarily serves seniors and older adults who require assistance to maintain their independence at home. The agency is well-regarded by families who have entrusted the care of their loved ones to them, including those with specific needs such as dementia or those recovering from hospital stays.
Service Area
In addition to Evansville, Visiting Angels also serves surrounding areas, including Mount Vernon, Boonville, Princeton, and Henderson, Kentucky. This broad service area allows them to reach a diverse range of clients in need of home care.
What Families Say
Families have expressed high satisfaction with Visiting Angels, often highlighting the quality of care provided by the staff. Many reviews commend individual caregivers for their compassionate approach and ability to create positive relationships with clients. One family noted their caregiver’s exceptional dedication, stating she went out of her way to assist their loved one, even on her day off. Overall, the agency is praised for its reliable and friendly service.
Room for Improvement
While many families have had positive experiences, there are occasional mentions of the need for improved communication regarding scheduling and caregiver assignments. Some families suggested that clearer updates could enhance their overall experience.
Summary
Visiting Angels in Evansville, Indiana, stands out for its commitment to providing compassionate and personalized home care services. With a focus on flexibility and client satisfaction, the agency is well-regarded by families who appreciate the dedication of their caregivers and the support from the office staff. Whether addressing daily living needs or offering companionship, Visiting Angels aims to enhance the quality of life for seniors while providing peace of mind for their families.
