Overview
Horizons Home Care, located in Evansville, Indiana, provides a range of home health care services, including physical therapy, occupational therapy, and nursing care. The company emphasizes the importance of compassionate and knowledgeable staff, aiming to offer peace of mind to families by ensuring that all caregivers are fully screened, insured, and bonded.
Services & Support
Horizons Home Care offers a variety of services tailored to meet the needs of their clients. Their team includes certified and licensed caregivers who provide personalized care in a home setting. The company is dedicated to supporting families by offering an alternative to prolonged hospitalization or nursing home placement, ensuring that clients receive quality care in a familiar environment.
Care Approach & Staff
The staff at Horizons Home Care are frequently described as knowledgeable and compassionate. Families have noted the team’s promptness and effective communication, which contribute to a supportive care experience. The company prides itself on being connected to the communities they serve, actively participating in local events and initiatives that benefit the residents.
Who They Serve
Horizons Home Care serves a diverse range of clients, including seniors and individuals requiring assistance with daily living activities. Their commitment to community involvement reflects their dedication to enhancing the lives of those they care for, as well as their families.
What Families Say
Feedback from families highlights the positive experiences they have had with Horizons Home Care. Many have expressed gratitude for the quality of care and professionalism exhibited by the staff. Clients have noted the company’s reliability and willingness to address any concerns that arise. However, there have been some reports regarding a lack of professional boundaries among certain caregivers, which has raised concerns for a few families.
Room for Improvement
While many families have had positive experiences, there are some concerns regarding the professional boundaries of certain staff members. Instances of caregivers showing up unexpectedly and lacking proper identification have been reported, indicating a need for improved staff training in this area.
Summary
Horizons Home Care in Evansville, Indiana, is dedicated to providing compassionate and knowledgeable home health care services. With a focus on community involvement and personalized care, they aim to support families in maintaining their loved ones’ well-being at home. While the majority of feedback is positive, attention to professional boundaries among caregivers could enhance the overall experience for families.
