Overview
River Pointe Health Campus, located in Evansville, Indiana, is a senior living community that offers both assisted living and skilled nursing services. The facility aims to provide a supportive and engaging environment for its residents, promoting health and wellness through various programs and activities.
Services & Support
River Pointe Health Campus provides a range of services, including assisted living, skilled nursing, rehabilitation, and respite care. The community is staffed with licensed nurses available 24/7 to assist residents with daily activities and medical needs. The facility also offers specialized services for memory care and collaborates with Synchrony Health Services for pharmacy and lab services, ensuring comprehensive care for its residents.
Care Approach & Staff
While many reviews highlight the friendly and helpful nature of the staff, there are concerns regarding staffing levels and the quality of care provided. Some families noted that their loved ones did not receive timely assistance with basic needs, leading to instances of neglect. However, other reviews mention positive interactions between staff and residents, with staff members remembered by name and described as caring and compassionate.
Who They Serve
River Pointe Health Campus serves a diverse population of seniors, including those requiring assistance with daily living, rehabilitation after an injury, and specialized memory care. The community is designed for individuals who may be fully independent or those needing more substantial support.
Living Options & Amenities
Residents at River Pointe have access to private suites and a variety of communal spaces. The facility is described as clean and well-decorated, creating a welcoming atmosphere. Residents can participate in numerous activities, including arts and crafts, and enjoy a dining experience that many find satisfying.
Dining & Activities
The dining options at River Pointe are generally well-received, with residents expressing enjoyment of the meals provided. The community also hosts various activities, which help foster social connections among residents. However, some reviews indicate that participation in activities may depend on the availability of staff to assist residents.
What Families Say
Feedback from families is mixed. While some express satisfaction with the care their loved ones receive and appreciate the positive atmosphere, others raise serious concerns about neglect and inadequate staffing. Instances of residents not receiving timely assistance for basic needs have been reported, leading to distress among families.
Room for Improvement
Several reviews indicate a need for improvement in staffing levels and the overall quality of care. Families have reported that their loved ones experienced neglect in basic daily activities, which raises concerns about the consistency of care provided at River Pointe.
Summary
River Pointe Health Campus offers a variety of senior living services in Evansville, Indiana, with a focus on health and wellness. While the facility is praised for its welcoming environment and friendly staff, there are significant concerns regarding the adequacy of care provided, particularly for residents requiring more intensive support. Families considering River Pointe should weigh both the positive aspects and the reported challenges when making decisions for their loved ones.
