Overview
Valley View Healthcare Center, located in Elkhart, Indiana, is a skilled nursing facility that provides a range of services including short-term recovery, senior rehabilitation, and long-term care. The center emphasizes both emotional and physical well-being, aiming to create a supportive environment for residents and their families. Valley View Healthcare Center strives to offer meaningful lifestyles through its various programs and services.
Services & Support
Valley View Healthcare Center offers a variety of services tailored to meet the needs of its residents. These include skilled nursing, rehabilitation, and memory care. The facility is committed to providing a person-centered approach to care, involving families in the planning process to ensure that each resident’s individual needs are met. The staff is focused on fostering relationships with residents to enhance their overall quality of life.
Care Approach & Staff
The team at Valley View Healthcare Center is described as caring and hardworking, with a passion for healthcare. Many reviews highlight the dedication of the staff, particularly in providing personal care and support to residents. However, there are concerns raised about staff responsiveness, particularly regarding call lights and personal care tasks such as showers.
Who They Serve
Valley View Healthcare Center primarily serves seniors in need of long-term care and rehabilitation services. The facility aims to create a nurturing environment for elderly residents, including those requiring memory care.
Living Options & Amenities
The facility features clean living spaces and offers various activities for residents, such as church outings, live music performances, and game nights. There is also an emphasis on providing good food and maintaining a clean environment, although some reviews suggest that improvements are needed in certain areas of the facility.
What Families Say
Family experiences at Valley View Healthcare Center are mixed. Some families express gratitude for the care their loved ones receive, noting the positive impact of the staff on recovery. Others, however, report serious concerns about the quality of care, responsiveness to emergencies, and overall management of the facility. Issues related to communication and the handling of resident complaints have also been highlighted.
Room for Improvement
Several reviews indicate significant areas for improvement at Valley View Healthcare Center, particularly regarding staff responsiveness to call lights and personal care requests. There are also concerns about the management of resident care and communication with families, especially in urgent situations.
Summary
Valley View Healthcare Center in Elkhart, Indiana, offers skilled nursing and rehabilitation services with a focus on emotional and physical well-being. While many families appreciate the care provided by the staff, there are notable concerns regarding responsiveness and management practices. Families considering this facility should weigh both the positive aspects and the areas needing improvement as they make their decision.
