Overview
Adaptive Nursing and Healthcare Services, located in Columbus, Indiana, is a fully licensed home health company that specializes in long-term in-home care for patients with significant medical needs. The organization emphasizes a patient-first philosophy, aiming to provide personalized attention and quality care through a dedicated staff.
Services & Support
Adaptive Nursing and Healthcare Services offers a range of personal care services, including assistance with dressing, grooming, bathing, meal preparation, and feeding. The company also provides consistent oversight from registered nurses, ensuring that clients receive comprehensive care tailored to their individual needs.
Care Approach & Staff
The company prides itself on its commitment to quality care and strong work ethic, values that are rooted in its veteran-owned background. Staff members undergo an intensive pre-employment screening process, which includes background checks and reference verifications, to ensure that they meet the high standards of the organization. While some reviews highlight the friendliness and willingness of the staff to assist clients, there are also concerns regarding employee reliability and communication.
What Families Say
Feedback from families and employees reflects a mixed experience with Adaptive Nursing and Healthcare Services. Some clients express satisfaction with the support they receive, noting that the staff is helpful and committed to meeting their needs. However, several reviews indicate issues with communication between the office and caregivers, as well as concerns about employee attendance and work ethic. Some families reported that caregivers often did not show up for scheduled shifts, which caused significant stress.
Room for Improvement
There are notable areas for improvement, particularly in communication and employee reliability. Multiple reviews mention difficulties with the office staff’s responsiveness and the lack of accountability among caregivers. Addressing these concerns could enhance the overall experience for both clients and employees.
Summary
Adaptive Nursing and Healthcare Services in Columbus, Indiana, offers essential in-home care services with a focus on personalized attention and quality support. While many clients appreciate the compassionate care and dedication of some staff members, challenges in communication and employee reliability have been highlighted by both clients and employees. By addressing these issues, the organization could further strengthen its reputation and service delivery.