Overview
Arc at Streator, located in Streator, Illinois, is a 130-bed facility that provides skilled long-term care along with rehabilitation and nursing services. The center aims to support residents in their recovery journey, offering a state-of-the-art environment and a vibrant community. The facility emphasizes a whole-person approach to care, focusing on both physical and emotional well-being.
Services & Support
Arc at Streator offers a comprehensive range of services, including long-term care, short-term rehabilitation, and hospice care. The facility is designed to accommodate various needs, ensuring that residents receive appropriate support for their daily living and chronic conditions. The staff is trained to provide specialized care, including physical therapy and mental health support.
Care Approach & Staff
The staff at Arc at Streator is noted for their attentiveness and care. Many reviews highlight the kindness of the nursing team and CNAs, who are described as dedicated to their roles. However, some families expressed concerns regarding the availability of doctors, noting that it can be challenging to reach them when needed. The administration is generally responsive, with positive feedback about the admissions process.
Who They Serve
Arc at Streator serves a diverse population, focusing on elderly residents who require assistance with daily living, rehabilitation, and specialized medical care. The facility aims to create a family-like atmosphere for its residents, ensuring they feel supported and cared for during their stay.
Location & Access
Situated in Streator, Illinois, Arc at Streator is easily accessible for families visiting their loved ones. The facility is designed to provide a welcoming environment, allowing residents to recuperate comfortably.
What Families Say
Families have shared mixed experiences regarding Arc at Streator. Many appreciate the cleanliness of the facility and the quality of care provided by the staff. Positive comments highlight the responsiveness of the nursing team and the administration’s willingness to address concerns. However, some families voiced frustrations about communication issues, particularly regarding the return of calls and the availability of doctors. These mixed reviews suggest that while there are strengths in the care provided, there are areas that may require improvement.
Room for Improvement
Several reviews indicate concerns about the responsiveness of the facility, particularly in relation to communication and the availability of medical staff. Families have noted difficulties in reaching out for information and the need for more timely interventions in critical situations. Addressing these issues could enhance the overall experience for residents and their families.