Overview
Encore Village of Schaumburg, located in Schaumburg, Illinois, is a rental Continued Care Retirement Community that provides a comprehensive range of services including Independent Living, Assisted Living, Memory Support, Skilled Care, Short Term Rehabilitation, and Home Care Services, all available on-site. The community is designed to foster connections among residents, offering a vibrant atmosphere with numerous amenities and engaging activities.
Services & Support
Encore Village offers a full continuum of care tailored to meet the diverse needs of its residents. The facility provides essential services such as physical therapy and social worker support, ensuring that residents receive personalized attention and care. The staff is noted for their professionalism and compassion, contributing to a supportive environment that prioritizes the well-being of each individual.
Care Approach & Staff
The staff at Encore Village is described as friendly, caring, and attentive. Reviewers have praised the nursing staff, physical therapists, and certified nursing assistants for their kindness and dedication. Many families have expressed satisfaction with the level of care their loved ones receive, highlighting the staff’s ability to motivate and support residents during their rehabilitation journeys.
Living Options & Amenities
The community features beautiful gardens, walking trails, and various amenities designed to enhance residents’ quality of life. Recent renovations have introduced modern shared living spaces, a cozy coffee shop, an on-site market, pickleball courts, and a dog park, creating a welcoming environment where residents can relax and engage with one another. Many residents appreciate the cozy living arrangements and the vibrant community atmosphere.
Dining & Activities
Residents at Encore Village enjoy a variety of dining options, though some have noted that meals can occasionally be served lukewarm. The community offers a calendar full of engaging activities, fostering social connections and providing opportunities for residents to participate in enjoyable experiences. Families have shared positive feedback about the activities available, contributing to a fulfilling lifestyle.
What Families Say
Feedback from families has been largely positive, with many expressing gratitude for the supportive environment and the quality of care provided. Residents feel secure and valued, with numerous comments highlighting the kindness of the staff. However, there have been concerns regarding isolated incidents of unprofessional behavior from staff members, which have been brought to management’s attention.
Room for Improvement
While many aspects of Encore Village are well-received, there have been reports of inconsistent communication from management regarding specific incidents, which has raised concerns among families. Addressing these issues could enhance the overall experience for residents and their families.
Summary
Encore Village of Schaumburg offers a comprehensive range of care services in a welcoming and vibrant community. With a focus on personalized care and a range of engaging activities, residents can enjoy a fulfilling lifestyle. While there are areas for improvement, the overall sentiment reflects a commitment to quality care and a supportive environment for seniors.