Overview
Sunrise of River Forest, located in River Forest, Illinois, is a premier assisted living and memory care community designed for seniors. The facility offers a range of services, including personalized care and support tailored to the needs of residents. With a focus on creating a warm and engaging environment, Sunrise of River Forest aims to provide a comfortable and supportive home for its residents.
Services & Support
The community offers various levels of care, including assisted living and memory care for individuals with Alzheimer’s and other forms of dementia. Residents receive assistance with daily activities such as dressing, bathing, and medication management. The facility also provides short-term stays, allowing families flexibility in care options.
Care Approach & Staff
While some reviews highlight the kindness and helpfulness of the staff, others express concerns about the level of attention and care provided. Instances of neglect and a lack of responsiveness from staff have been noted, particularly in memory care settings. Additionally, there are reports of high staff turnover, which may impact the consistency of care and the overall atmosphere within the community.
Who They Serve
Sunrise of River Forest caters to seniors requiring varying levels of support, including those needing assistance with daily living tasks and specialized memory care. The community is designed to accommodate residents with diverse needs, aiming to provide a safe and nurturing environment.
Living Options & Amenities
The facility features well-appointed common areas for socialization and a range of floor plans to suit different lifestyles. Residents can enjoy excursions to local attractions, as well as a variety of daily activities designed to enrich their lives. The community is also located near several amenities, including parks, theaters, and dining options.
Dining & Activities
Sunrise of River Forest emphasizes engaging programming that brings purpose to each day. While some reviews praise the food quality, others have raised concerns about portion sizes and meal accessibility for residents with mobility issues. The activities offered are designed to keep residents active and involved in the community.
What Families Say
Feedback from families is mixed. Some express gratitude for the support and care their loved ones receive, highlighting the positive interactions with staff. However, others share deeply concerning experiences regarding staff behavior and care practices, indicating areas that require significant improvement.
Room for Improvement
Several reviews point to issues with staff professionalism, including instances of rudeness and a lack of accountability from management. The high turnover rate among staff has also been a concern, affecting the quality of care and the overall resident experience. Families have expressed a desire for better oversight and more responsive leadership within the facility.
Summary
Sunrise of River Forest offers a range of services for seniors, including assisted living and memory care. While the community has strengths in its engaging activities and supportive environment, feedback indicates a need for improvement in staff responsiveness and care consistency. Families considering this facility should weigh both the positive and negative experiences shared by current and former residents.
