Overview
Goldwater Care Pontiac, located in Pontiac, Illinois, is a skilled nursing and rehabilitation facility that aims to provide high-quality care in a comfortable, home-like environment. The facility is noted for its spacious and well-maintained building, which includes inviting common areas and beautiful outdoor spaces.
Services & Support
Goldwater Care offers a range of services including skilled nursing, rehabilitation, and physical therapy. The clinical team works collaboratively to create personalized care plans that address the unique needs of each resident. Family involvement is encouraged, ensuring that loved ones remain informed and engaged in the care process.
Care Approach & Staff
The staff at Goldwater Care is described as attentive and compassionate, with Certified Nursing Assistants (CNAs) building strong rapport with residents. While many reviews highlight the dedication of the nursing staff, some concerns have been raised about staffing levels and attentiveness during night shifts. The administration is noted for being responsive and approachable, fostering a supportive atmosphere.
Living Options & Amenities
Residents at Goldwater Care enjoy a variety of amenities, including inviting rooms, warm fireplaces, and a salon for personal care. The facility features multiple courtyards and floral landscaping, contributing to a peaceful and home-like environment. Additionally, there are engaging daily activities designed to promote social interaction and well-being.
Dining & Activities
The dining experience at Goldwater Care is highlighted as a positive aspect, with family members noting the quality of meals and the beautiful dining area. The activities team is recognized for providing innovative and enjoyable programming, helping residents stay active and engaged.
What Families Say
Reviews reflect a mix of experiences at Goldwater Care. While some families commend the facility for its attentive staff and welcoming environment, others express concerns about staffing challenges and care quality. Positive remarks emphasize the facility’s cleanliness, friendly atmosphere, and the strong connections formed between staff and residents. However, some families have also reported issues with billing and responsiveness after a resident’s passing.
Room for Improvement
Concerns have been raised regarding staff levels and attentiveness, particularly during night shifts. Some reviews suggest that improvements are needed to ensure consistent care for all residents.
Summary
Goldwater Care Pontiac offers a range of skilled nursing and rehabilitation services in a well-maintained environment. While many families appreciate the quality of care and the engaging activities provided, there are notable concerns about staffing and attentiveness. Overall, Goldwater Care aims to create a supportive community for residents and their families.