Overview
Accolade Healthcare of Peoria, located in Peoria, Illinois, offers a range of services for both short-term and long-term care guests, with a focus on skilled nursing and rehabilitation. The facility features 144 certified beds and includes specialized services such as inpatient home hemodialysis and a dedicated memory care wing that has recently been renovated.
Services & Support
Accolade Healthcare of Peoria provides various services including skilled nursing, physical therapy, and memory care. Residents have access to rehabilitation services aimed at helping them regain mobility and independence. The facility emphasizes compassionate care, with staff members dedicated to supporting residents through their recovery journeys.
Care Approach & Staff
The care approach at Accolade Healthcare of Peoria is centered around compassion and personalized attention. Many families have expressed gratitude for the staff’s dedication and kindness, highlighting that they often go above and beyond to make residents feel valued. However, some reviews noted concerns about staff responsiveness and communication, indicating a need for improvement in these areas.
Who They Serve
Accolade Healthcare of Peoria serves a diverse population, including individuals requiring skilled nursing care, rehabilitation, and memory care. The facility aims to provide a supportive environment for residents who can no longer be cared for at home, fostering a sense of community and belonging.
Levels of Care
The facility offers multiple levels of care, including short-term rehabilitation and long-term skilled nursing care. The specialized memory care wing is designed to cater to the unique needs of residents with memory impairments, ensuring they receive appropriate support and activities tailored to their condition.
Living Options & Amenities
Accolade Healthcare of Peoria is noted for its clean and well-maintained environment. Residents can engage in various activities that promote social interaction and well-being. The atmosphere is described as warm and welcoming, contributing to a positive living experience.
Dining & Activities
The dining experience at Accolade Healthcare of Peoria has received positive remarks, with reviews highlighting the quality of food provided. Additionally, residents can participate in a range of activities designed to keep them engaged and active, fostering a sense of community among residents.
What Families Say
Family feedback about Accolade Healthcare of Peoria is mixed. While many appreciate the staff’s compassion and dedication, there are concerns regarding communication and responsiveness. Some families have reported positive experiences with therapy and overall care, while others have expressed disappointment with staff interactions and the need for better training.
Room for Improvement
Several reviews indicate that there are areas for improvement at Accolade Healthcare of Peoria, particularly regarding staff responsiveness and communication. Families have noted instances where call buttons were ignored and delays in receiving necessary care, suggesting that enhanced training and oversight could benefit both residents and their families.
Summary
Accolade Healthcare of Peoria strives to provide compassionate care and a supportive environment for its residents. While many families value the dedication and kindness of the staff, concerns about communication and responsiveness have been raised. Prospective residents and their families may want to consider these factors when evaluating care options at this facility.
