Overview
Heartis Peoria Senior Living, located in Peoria, Illinois, is a senior living community that offers both assisted living and memory care services. The community is designed to provide a vibrant atmosphere with upscale apartments that cater to the tastes and interests of its residents. Heartis Peoria aims to create a welcoming environment where connection, creativity, and comfort are prioritized.
Services & Support
Heartis Peoria provides comprehensive services that include assistance with daily living activities and specialized memory care. The community is committed to ensuring that each resident receives personalized care tailored to their unique needs. The staff is noted for their attentiveness and compassion, with many families expressing appreciation for the consistent communication and support they receive regarding their loved ones’ well-being.
Care Approach & Staff
The nursing care at Heartis Peoria is highlighted as a strong point, with staff members demonstrating a high level of professionalism and kindness. Families have noted the staff’s ability to handle medical needs with empathy, particularly in situations involving minor injuries or confusion among residents. However, there have been mentions of management issues, suggesting a need for improvement in communication and follow-through on promises made to families.
Living Options & Amenities
Residents at Heartis Peoria enjoy well-maintained living spaces that are clean and welcoming. The community features a dining room with ample natural light, offering a variety of healthy meal options prepared by chefs. The outdoor spaces are safe and well-kept, providing residents with a pleasant environment to enjoy. Additionally, the community offers engaging activities and events, enhancing the overall living experience.
What Families Say
Families have shared positive experiences regarding the care and support provided at Heartis Peoria. Many express gratitude for the friendly and attentive staff, noting how well their loved ones are treated. The community atmosphere is frequently described as warm and inviting, with residents engaging in various activities that foster a sense of belonging. However, some families have raised concerns about management responsiveness and the fulfillment of promised services.
Room for Improvement
While many aspects of Heartis Peoria are praised, there are noted areas for improvement, particularly in management communication and service delivery. Some families have expressed dissatisfaction with management’s responsiveness and the handling of care logistics, such as transportation for medical appointments. Addressing these concerns could enhance the overall experience for residents and their families.
Summary
Heartis Peoria Senior Living offers a supportive and engaging environment for seniors in Peoria, Illinois, with a focus on assisted living and memory care. While the community is praised for its clean facilities, attentive staff, and vibrant activities, there are opportunities for management to enhance communication and service fulfillment. Overall, Heartis Peoria is recognized as a solid choice for families seeking quality care for their loved ones.
