Overview
Bickford of Peoria, located in Peoria, Illinois, is a family-owned senior living community that offers assisted living, independent living, and Montessori memory care. The facility prides itself on creating a warm and engaging environment for residents, complete with delicious meals and a variety of social activities. Bickford aims to provide a proactive approach to senior care, focusing on enhancing the quality of life for its residents through its HigherPath senior health model.
Services & Support
Bickford of Peoria provides a range of services designed to support seniors in their daily lives. These include personalized assistance with activities of daily living such as meals, grooming, and medication management. The community also offers independent living options that emphasize safety, security, and maintenance-free living. For those with dementia, the Montessori memory care program adopts a research-backed approach to empower residents to lead meaningful lives.
Care Approach & Staff
The care approach at Bickford is centered around a family of caregivers dedicated to ensuring that residents live their best lives. While many families have expressed gratitude for the compassionate care provided, there have been concerns regarding communication with management. Some families noted challenges in receiving timely responses to their inquiries, particularly regarding care plans and management issues.
Who They Serve
Bickford of Peoria serves a diverse group of seniors, including those needing assistance with daily activities, independent living arrangements, and specialized memory care. The facility aims to create a supportive community where residents can thrive socially and emotionally.
Living Options & Amenities
The community features spacious apartments designed to promote comfort and independence. Residents can enjoy a variety of amenities, including engaging activities and a welcoming atmosphere. Many families have noted the cleanliness and upkeep of the facility, contributing to a positive living experience.
Dining & Activities
Residents at Bickford of Peoria can expect delicious, scratch-made meals as part of their dining experience. The community also hosts a calendar full of social activities, allowing residents to engage with one another and participate in a vibrant community life.
What Families Say
Feedback from families has been mixed. While many appreciate the caring environment and the overall cleanliness of the facility, several have raised concerns about communication with staff and management. Instances of delayed responses to inquiries and issues regarding care plans have been highlighted. However, some families have expressed deep gratitude for the quality of care provided, noting the dedication of the staff and the positive impact on their loved ones.
Room for Improvement
There have been multiple mentions of communication challenges within the management team. Families have experienced delays in responses and follow-ups regarding care plans, which has created frustration during an already difficult time. Addressing these communication issues could enhance the overall experience for residents and their families.
Summary
Bickford of Peoria offers a range of services for seniors, focusing on creating a supportive and engaging environment. While many families appreciate the care and amenities provided, communication with management has been a noted area for improvement. Overall, Bickford seeks to ensure that residents live happier, healthier lives in a community that feels like home.
