Overview
Goldwater Care Peoria Heights, located in Peoria Heights, Illinois, is dedicated to providing high-quality skilled nursing, rehabilitation, and memory care services. The facility aims to create a comfortable and supportive environment for residents, focusing on their individual needs and goals to help them achieve the highest level of independence.
Services & Support
Goldwater Care offers a range of services including skilled nursing, hospice, assisted living, memory care, rehabilitation, and respite care. The staff is committed to ensuring that each resident receives personalized care tailored to their specific needs. The facility also emphasizes the importance of family involvement, welcoming family members to engage with residents at any time.
Care Approach & Staff
The care approach at Goldwater Care is centered around creating a home-like atmosphere where residents feel valued and supported. The staff, including nurses and therapists, work collaboratively to develop individualized care plans that prioritize the well-being and comfort of each resident. Many reviews highlight the caring nature of the staff, noting their dedication to providing a nurturing environment.
Living Options & Amenities
Goldwater Care features inviting living spaces designed to promote comfort and relaxation. Residents can enjoy warm fireplaces, comfortable seating areas, and access to a salon for pampering. The facility also boasts beautiful outdoor grounds, providing opportunities for residents to enjoy nature and participate in various activities designed to enhance their quality of life.
Dining & Activities
The dining experience at Goldwater Care is complemented by a variety of activities aimed at fostering social engagement among residents. The activities team organizes events that encourage participation, such as holiday celebrations and games. However, there have been concerns raised regarding the consistency and clarity of the dining menu, which some residents feel could be improved to better meet dietary needs.
What Families Say
Feedback from families is mixed. Many appreciate the clean environment and caring staff, noting that the facility feels homey and welcoming. However, some families have expressed frustration with administrative issues, including communication lapses and menu management. While some feel the staff is attentive and dedicated, others have reported concerns about leadership and operational challenges.
Room for Improvement
There are noted concerns regarding administrative leadership and communication within the facility. Some families have reported dissatisfaction with the handling of dietary menus and staff management, indicating a need for improved organization and oversight. Additionally, issues related to staff availability and responsiveness have been highlighted, suggesting areas for potential enhancement.
Summary
Goldwater Care Peoria Heights offers a range of supportive services in a community-focused environment. While many residents and families appreciate the caring staff and welcoming atmosphere, there are ongoing challenges related to administration and communication that could be addressed to improve the overall experience for residents and their families.
