Overview
Maxim Healthcare Peoria, IL Regional Office, located in Peoria Heights, Illinois, has been dedicated to enhancing the quality of life for individuals in the community for over 35 years. The organization focuses on providing compassionate home healthcare services, including private duty nursing and personal and behavioral care. Their mission is to empower individuals with chronic and acute conditions to live with dignity and independence.
Services & Support
Maxim Healthcare offers a variety of home healthcare services tailored to meet the unique needs of clients. Their clinical staff is committed to providing personalized care that addresses both the physical and emotional well-being of individuals. Families have noted the ease of the onboarding process once approved for care, highlighting the management’s effective follow-up and scheduling efforts.
Care Approach & Staff
The team at Maxim Healthcare is frequently described as professional, compassionate, and dedicated to patient safety. Staff members work collaboratively to ensure that clients receive customized care that adapts to their changing needs. Many caregivers express satisfaction with their roles, noting the supportive environment and the emphasis on teamwork. The organization prioritizes communication between caregivers, clients, and their families to enhance the overall care experience.
Who They Serve
Maxim Healthcare serves individuals with a range of chronic and acute conditions, providing tailored support to enhance their quality of life. Families have shared positive experiences regarding the care provided to their loved ones, including those with complex needs such as ALS.
What Families Say
Families have expressed gratitude for the quality of service provided by Maxim Healthcare. Many reviews highlight the caring nature of the caregivers and the management’s commitment to meeting individual needs. Clients appreciate the personal interest taken by caregivers, who often treat them like family. Positive experiences have been shared about the responsiveness and professionalism of the staff, making them a recommended choice for home healthcare.
Room for Improvement
While many families report satisfaction with Maxim Healthcare, there have been mentions of initial delays in caregiver assignment. Some employees have also noted areas for improvement in communication between management and staff, as well as opportunities for better recruitment practices. Addressing these concerns could enhance the overall experience for both clients and caregivers.
Summary
Maxim Healthcare Peoria, IL Regional Office is a well-regarded provider of home healthcare services in Peoria Heights, Illinois. With a focus on compassionate care and a supportive team environment, they strive to meet the diverse needs of their clients. Feedback from families and staff reflects a commitment to quality service, although there are opportunities for improvement in certain operational areas.