Overview
Liberty Village of Pekin, located in Pekin, Illinois, is a not-for-profit provider offering a range of senior care services. The facility includes skilled nursing, memory care, rehabilitation, and independent living options. While some families have reported positive experiences, others have raised concerns about the quality of care and cleanliness.
Services & Support
Liberty Village of Pekin provides various services designed to meet the needs of seniors, including skilled nursing, memory care, and rehabilitation. The Bounce Back Rehabilitation program focuses on creating individualized treatment plans to help residents achieve their recovery goals. Additionally, the facility offers independent living options through its Pekin Estates retirement apartments and The Villas.
Care Approach & Staff
The staff at Liberty Village of Pekin has received mixed reviews. Some families commend the attentiveness of the staff and the cleanliness of the facility, noting that housekeeping plays a significant role in maintaining a pleasant environment. However, there are reports of understaffing and delays in care, with some residents waiting too long for assistance. This has raised concerns about the overall quality of care provided.
Who They Serve
Liberty Village of Pekin serves a diverse population of seniors, including those requiring skilled nursing care, memory care for cognitive impairments, and rehabilitation services. Families looking for a supportive environment for their loved ones may find options that suit their needs.
Living Options & Amenities
Residents can choose from various living options, including single-family and duplex homes, retirement apartments, and skilled nursing accommodations. The facility emphasizes cleanliness, with many reviews highlighting well-maintained rooms and common areas.
What Families Say
Feedback from families varies significantly. Some express satisfaction with the cleanliness and the caring nature of the staff, particularly the housekeeping team, which has been noted for its attentiveness. However, several families have reported serious issues, including inadequate response times from nursing staff and concerns about the overall management of care. Some families have experienced significant distress regarding the treatment of their loved ones.
Room for Improvement
There are notable areas for improvement, particularly concerning staffing levels and response times for care. Several reviews mention instances of neglect and delays in addressing residents’ needs, which could impact the overall quality of care. Families have also expressed concerns about the management’s responsiveness to issues raised.
Summary
Liberty Village of Pekin offers a range of services for seniors, including skilled nursing and rehabilitation, with a focus on cleanliness and supportive care. While some families have had positive experiences, significant concerns regarding staffing and care quality have been raised. Prospective residents and their families may want to consider these factors when evaluating Liberty Village of Pekin as a care option.
