Overview
Mt Vernon Countryside Manor, located in Mt Vernon, Illinois, provides assisted living and rehabilitation services to seniors in the area. The facility aims to create a supportive environment for its residents, though experiences can vary significantly among families.
Services & Support
The facility offers a range of services including assisted living and rehabilitation. Residents have access to social worker support, which has been noted as a positive aspect by some families. The staff is described as kind-hearted and compassionate, with many reviews highlighting their dedication to patient care.
Dining & Activities
Dining options at Mt Vernon Countryside Manor include a good selection of food, and many residents appreciate the efforts of the staff in maintaining a clean environment. However, some reviews express dissatisfaction with the quality of food provided, indicating that improvements are needed in this area.
Care Approach & Staff
While some families report positive experiences with the nursing staff and therapy services, there are also serious concerns raised about the care practices. Instances of inadequate attention to patient needs and safety have been reported, leading to distress among families. The staff is generally described as caring, but there are conflicting views regarding the overall quality of care.
Room for Improvement
Several reviews point to significant issues with care quality, citing concerns about cleanliness and proper medication administration. Some families have expressed a strong dissatisfaction with the level of care provided, suggesting that improvements are necessary to ensure the safety and well-being of residents.
Summary
Mt Vernon Countryside Manor offers assisted living and rehabilitation services in a supportive environment. While many families appreciate the compassionate staff and social worker support, concerns about care quality and dining options suggest that potential residents and their families should carefully consider their options and gather additional information before making a decision.
