Overview
Countryview Care Center of Macomb, located in Macomb, Illinois, offers a range of senior care services including skilled nursing, assisted living, memory care, hospice, and rehabilitation. The facility aims to provide a warm and home-like atmosphere where residents receive personalized attention from a dedicated staff.
Services & Support
Countryview Care Center specializes in various services designed to meet the needs of its residents. These include skilled nursing care, memory care for individuals with dementia, hospice services for end-of-life care, and rehabilitation programs for those recovering from illness or surgery. The facility encourages family involvement, allowing loved ones to participate in the care process.
Care Approach & Staff
The staff at Countryview Care Center is noted for their compassionate and attentive approach to care. Many reviews highlight the staff’s dedication to ensuring that residents feel safe and secure. However, there have been concerns regarding staffing levels and training, with some reviews indicating that certain staff members may not have been adequately prepared for their roles, impacting the quality of care provided.
Living Options & Amenities
Residents at Countryview enjoy a home-like environment with engaging activities designed to enhance their physical, emotional, and social well-being. While some reviews mention a lack of organized activities at times, others praise the recent improvements in the activities department, noting that staff members have worked hard to create a more vibrant community atmosphere.
Dining & Activities
Dining options at Countryview Care Center have received positive feedback, with residents enjoying the food provided. However, there have been reports of issues with menu availability for specific dietary needs. The activities offered have varied, with some residents expressing a desire for more consistent programming to keep them engaged.
What Families Say
Feedback from families has been mixed. While many appreciate the caring environment and the positive interactions between staff and residents, others have raised serious concerns about staffing issues and the overall management of the facility. Some families have reported feeling reassured by recent changes in administration that they believe have improved the quality of care.
Room for Improvement
Several reviews indicate significant concerns regarding staff training and retention, as well as issues with care quality in specific instances. Families have noted that staffing shortages have affected the level of attention residents receive, and there is a call for better oversight and management to ensure consistent care.
Summary
Countryview Care Center of Macomb provides a range of senior care services in a home-like setting. While many families report positive experiences with the staff and care provided, there are notable concerns regarding staffing and management that need to be addressed. Families considering this facility should weigh the positive aspects of care against the areas needing improvement.