Overview
Arcadia Care at Havana, located in Havana, Illinois, offers a range of nursing services including skilled nursing, dementia care, rehabilitation, and respite care. While the facility aims to provide excellent nursing care with a dedicated staff, reviews indicate significant concerns regarding the quality of care and overall environment.
Services & Support
Arcadia Care provides various services tailored to meet the needs of its residents. These include skilled nursing, memory care, rehabilitation, and hospice services. The facility promotes family involvement and encourages social activities to enhance the residents’ quality of life. However, feedback from families suggests that the execution of these services may not meet expectations.
Care Approach & Staff
The facility claims to employ a caring nursing staff and emphasizes a whole-person approach to care, focusing on both physical and emotional well-being. However, multiple reviews highlight issues with staff performance, including neglect and inadequate attention to residents’ needs. Some families reported serious concerns about medication management and personal hygiene, indicating a lack of proper care.
Who They Serve
Arcadia Care serves a diverse population, including individuals requiring long-term care, short-term rehabilitation, and specialized mental health support. Despite the facility’s stated mission to cater to individual needs, reviews suggest that many residents experience neglect and insufficient care.
Room for Improvement
Feedback from families indicates a pressing need for improvement in staffing levels and management practices. Concerns about neglect, inadequate care, and poor communication have been raised repeatedly, suggesting that the facility may not be meeting the essential needs of its residents.
Summary
In summary, while Arcadia Care at Havana aims to provide a supportive environment for its residents, numerous reviews express dissatisfaction with the quality of care and staff responsiveness. Families considering this facility should weigh the reported concerns against the services offered to make an informed decision.