Overview
Heritage Healthcare, located in Harwood Heights, Illinois, is a small, locally-owned company that specializes in providing hospice and palliative care. They focus on delivering quality, compassionate end-of-life care to patients and families within the Chicago-land area, allowing individuals to receive support in the comfort of their own homes.
Services & Support
Heritage Healthcare offers a range of services tailored to meet the needs of patients and their families. Their hospice and palliative care services are designed to ensure that patients are comfortable and pain-free during their final days. The organization is noted for its compassionate approach, with staff members dedicated to providing emotional support and practical assistance to families during difficult times.
Care Approach & Staff
The staff at Heritage Healthcare is described as incredibly caring and compassionate. Reviews highlight the dedication of team members, including nurses and chaplains, who provide attentive care and support. Families have expressed gratitude for the warmth and professionalism displayed by the staff, particularly in moments of need. The organization prides itself on treating patients with dignity and respect.
Who They Serve
Heritage Healthcare serves patients who are in need of hospice and palliative care, as well as their families. The focus is on providing support for individuals facing end-of-life challenges, ensuring that they feel cared for and listened to during this sensitive time.
Location & Access
Situated in Harwood Heights, Illinois, Heritage Healthcare is strategically located to serve the Chicago-land area. This accessibility allows them to reach families in need of their specialized services effectively.
What Families Say
Families have shared positive experiences with Heritage Healthcare, emphasizing the compassionate care provided by the staff. Many have expressed appreciation for the support received, particularly from staff members who have gone above and beyond in their roles. This level of care has allowed families to keep their loved ones comfortable and at home longer than expected.
Room for Improvement
Some reviews indicated issues with communication, such as a disconnected main phone number, which posed challenges for families trying to reach the organization. Addressing these operational concerns could enhance the overall experience for families seeking assistance.
Summary
Heritage Healthcare is dedicated to providing high-quality hospice and palliative care in Harwood Heights, Illinois. With a compassionate staff and a focus on patient dignity, the organization has built a reputation for supporting families during challenging times. While there are areas for improvement in communication, the overall feedback from families underscores the caring and professional nature of the services offered.