Overview
Fondulac Rehabilitation and Health Care, located in East Peoria, Illinois, is a community that aims to provide personalized care in a supportive environment. The facility offers a range of services designed to assist residents with their rehabilitation needs. However, reviews indicate significant concerns regarding the quality of care and overall conditions within the facility.
Services & Support
Fondulac Rehabilitation and Health Care provides skilled nursing and rehabilitation services, including physical, occupational, and speech therapy. The facility is designed to support residents following surgery, accidents, or illnesses, with a focus on a multidisciplinary approach to care. However, many reviews highlight serious issues, including complaints about cleanliness and the overall maintenance of the facility.
Care Approach & Staff
While some staff members have been noted for their caring attitudes, overall experiences reported by families suggest a lack of compassion and proper attention to residents’ needs. Reviews frequently mention rude interactions with staff and inadequate responses to requests for assistance. The head of nursing is described as kind, but the presence and engagement of the nursing staff have been criticized, with reports of them being hard to reach and not attentive to patient care.
Living Options & Amenities
Residents at Fondulac Rehabilitation and Health Care have access to various amenities, including dining services and daily activities. However, numerous reviews express dissatisfaction with the food quality and the overall cleanliness of the living spaces. Complaints about the condition of rooms, including peeling paint and unclean facilities, are prevalent, suggesting a need for significant improvements in maintenance and hygiene.
What Families Say
Feedback from families is overwhelmingly negative, with many expressing deep concern about the quality of care provided. Multiple reviews describe the facility as dirty and poorly maintained, with some stating they would not recommend it to others. While there are mentions of a few dedicated staff members, the general sentiment is that the facility fails to meet the basic standards of care expected for loved ones.
Room for Improvement
The facility faces critical challenges, particularly in maintaining cleanliness and ensuring compassionate care. Families have raised serious concerns about the responsiveness of staff and the overall environment, indicating that substantial changes are necessary for the facility to provide safe and effective care.
Summary
Fondulac Rehabilitation and Health Care in East Peoria, IL, aims to offer skilled nursing and rehabilitation services but faces significant criticism from families regarding its care quality and facility conditions. While there are some positive mentions of individual staff members, the overall feedback highlights serious concerns that potential residents and their families should consider when evaluating care options.
