Overview
Oak Trace, located in Downers Grove, Illinois, is a senior living community that offers a range of options including assisted living, independent living, and memory care. The facility is designed to provide a welcoming and engaging environment for its residents, featuring modern apartments and various amenities that promote social interaction and well-being.
Services & Support
At Oak Trace, residents have access to personalized care services tailored to meet their individual needs. The facility provides a supportive atmosphere with a focus on both physical and emotional well-being. The staff is reported to be compassionate and attentive, ensuring that residents receive the assistance they require.
Care Approach & Staff
The care team at Oak Trace is dedicated to fostering a family-like environment among residents. Reviews indicate that the staff is generally supportive, with many residents expressing appreciation for the kindness and attentiveness of caregivers. However, some concerns have been raised regarding the availability of nursing staff, which has led to mixed experiences in care quality.
Who They Serve
Oak Trace serves a diverse group of seniors, including those who require assistance with daily activities and those needing specialized memory care. The facility aims to create a comfortable living situation for all residents, focusing on their unique needs and preferences.
Levels of Care
The community offers various levels of care, including assisted living and memory care. This allows residents to receive the appropriate level of support as their needs change over time. The staff is trained to provide the necessary assistance for residents with different care requirements.
Living Options & Amenities
Residents at Oak Trace can choose from a variety of apartment styles that suit their preferences. The community features engaging amenities such as garden patios and a full calendar of social activities, promoting an active lifestyle. The environment is designed to be both beautiful and functional, making it a pleasant place to live.
Dining & Activities
Dining at Oak Trace is described as restaurant-style, with a focus on resident preferences. Many reviews highlight improvements in meal quality and variety, indicating that the dining experience has become a positive aspect of life at the community. Additionally, residents can participate in a range of activities that foster socialization and engagement.
What Families Say
Feedback from families is mixed, with many praising the staff’s dedication and the facility’s environment. Positive comments often mention the cleanliness and welcoming atmosphere, while some families have expressed concerns about staffing levels and communication, particularly in the memory care unit. Overall, there is a sense of appreciation for the efforts made by staff to enhance the quality of life for residents.
Room for Improvement
Some reviews indicate areas where Oak Trace could improve, particularly in staffing and communication. Concerns about the availability of nursing staff and the need for better administrative coordination have been noted, suggesting that while many staff members are dedicated, there are systemic issues that need addressing.
Summary
In summary, Oak Trace in Downers Grove, Illinois, offers a variety of living options and care services for seniors. While many residents and families appreciate the supportive staff and engaging community atmosphere, there are concerns regarding staffing levels and administrative communication that the facility may need to address to enhance the overall experience for residents.