Overview
One Home Health Agency, LTD, located in Downers Grove, Illinois, is a full-service, Medicare-certified home health care provider. With over 20 years of combined leadership experience in home healthcare, the agency is dedicated to delivering personalized and compassionate care to its clients. They focus on creating individualized treatment plans that prioritize patient recovery and independence within the comfort of their own homes.
Services & Support
One Home Health offers a comprehensive range of services, including nursing care and therapy. Their nursing team is equipped to handle various needs such as orthopedic care, medication management, wound care, and more. The therapy services are designed for patients recovering from joint replacements, orthopedic conditions, and post-surgical procedures, among others. These services aim to restore mobility and improve overall health outcomes for patients.
Care Approach & Staff
The agency prides itself on its team of highly trained professionals who provide individualized attention to each patient. Staff members are noted for their compassionate and encouraging approach, often going above and beyond to ensure patient comfort and progress. Families have highlighted the positive attitudes and professionalism of the physical therapists and nurses, who are dedicated to guiding patients through their recovery processes.
Who They Serve
One Home Health primarily serves individuals recovering from surgeries, including knee and hip replacements, as well as those with chronic conditions requiring ongoing care. The agency’s services are tailored to meet the unique needs of each patient, ensuring that they receive the appropriate support for their recovery journey.
What Families Say
Families have expressed high satisfaction with the care their loved ones received from One Home Health. Many reviews emphasize the effectiveness of the physical therapy provided, particularly for knee replacement recovery. Patients often report significant improvements in mobility and independence after receiving therapy. The staff’s responsiveness and dedication to patient education have also been positively noted, contributing to a supportive recovery environment.
Room for Improvement
While many families have praised the care provided, some have noted the need for enhanced communication regarding scheduling and treatment plans. Ensuring timely updates and clear communication could further improve the overall experience for patients and their families.
Summary
One Home Health Agency, LTD in Downers Grove, Illinois, offers a robust array of home health care services with a strong focus on personalized patient care. With a dedicated team of professionals and a commitment to effective recovery strategies, the agency has garnered positive feedback from families, particularly for their physical therapy services following surgeries. While there are areas for potential improvement in communication, the overall reputation of One Home Health remains strong among its clients.