Overview
SYNERGY HomeCare, located in Decatur, Illinois, provides comprehensive non-medical in-home care services tailored to the needs of individuals facing aging, disability, illness, or injury. The agency focuses on delivering compassionate and effective care that supports clients and their families in navigating challenging circumstances.
Services & Support
The services offered by SYNERGY HomeCare include companion care, homemaking care, personal care, and transportation services. The agency aims to create customized care plans that address the unique situations of each family, ensuring that clients receive the support they need to maintain their quality of life.
Care Approach & Staff
The staff at SYNERGY HomeCare are frequently described as kind, compassionate, and professional. Many families have noted the team’s dedication to patient care, with caregivers often going above and beyond to meet the needs of their clients. The supportive office staff also plays a crucial role in ensuring smooth operations and responsiveness to inquiries.
Who They Serve
SYNERGY HomeCare serves a diverse clientele, including veterans, private individuals, and those utilizing long-term care insurance. Their services are designed to assist individuals of varying needs, from personal assistance to end-of-life comfort care.
Service Area
The agency is based in Decatur, Illinois, and proudly serves the surrounding areas, providing in-home care tailored to the local community’s needs.
What Families Say
Families consistently express gratitude for the compassionate care provided by SYNERGY HomeCare. Many reviews highlight the team’s professionalism and their ability to create a welcoming environment. Clients have shared positive experiences with the office staff, noting their helpfulness and responsiveness. Overall, the feedback emphasizes the agency’s commitment to high-quality care and the genuine concern staff show for their clients.
Room for Improvement
While many families have had positive experiences, some have indicated a desire for improved communication regarding care plans and scheduling. Ensuring clarity in these areas could enhance the overall experience for clients and their families.
Summary
In summary, SYNERGY HomeCare in Decatur, Illinois, offers compassionate, customized in-home care services designed to support individuals facing various challenges. With a dedicated team that prioritizes patient care and a responsive office staff, families can feel confident in the quality of care provided.
