Overview
Arc at Chillicothe, located in Chillicothe, Illinois, offers a peaceful setting along the Illinois River Valley. The facility features a garden area with a gazebo and walkways, providing a tranquil environment for residents. Arc at Chillicothe is dedicated to offering a range of services for both short-term and long-term care needs, with the unique capability of admitting residents 24 hours a day, seven days a week.
Services & Support
The facility provides various services, including skilled nursing, rehabilitation, and hospice care. Residents can participate in a range of activities tailored for both high and low functioning individuals, such as Bingo, weekly entertainment, and church services. Additionally, the facility offers physical therapy, which has received positive feedback from families regarding its effectiveness and the professionalism of the therapy staff.
Care Approach & Staff
While some families have noted the attentiveness and professionalism of the staff, there have been mixed reviews regarding the overall care provided. Some residents have reported a lack of compassion and responsiveness from certain staff members, particularly in the skilled nursing area. The facility’s management has been described as understanding and supportive, but there are concerns about staffing levels and the impact this may have on resident care.
Who They Serve
Arc at Chillicothe serves a diverse population, including individuals requiring skilled nursing care, rehabilitation, and those in need of hospice services. Families looking for a facility that accommodates both short-term and long-term care needs may find this location suitable, although experiences can vary significantly.
Dining & Activities
The facility offers a variety of dining options and activities designed to engage residents. While some families have praised the cleanliness and friendliness of the environment, others have expressed concerns about the meal service, noting that staff may not provide adequate assistance during meal times.
Room for Improvement
Concerns have been raised about the quality of care in certain areas. Some reviews indicate that staff may not always provide the level of attention and compassion that residents require, particularly for those needing more intensive care. Additionally, issues with the billing system have been highlighted, leading to frustration among families.
Summary
Arc at Chillicothe provides a range of services in a serene environment, with a focus on rehabilitation and skilled nursing care. While many families appreciate the activities and the overall cleanliness of the facility, experiences with staff responsiveness and care quality can differ. It is advisable for families to consider these factors when evaluating Arc at Chillicothe for their loved ones.