Overview
Senior Suites Of Hegewisch, located in Chicago, Illinois, is an affordable senior living community that focuses on independent living for seniors aged 62 and better. The community is designed to offer residents a comfortable lifestyle with convenient services, including grocery transportation, housekeeping, and emergency response systems. While the facility promotes itself as a vibrant and affordable option for senior living, feedback from residents and visitors highlights some significant concerns regarding management and overall conditions.
Care Approach & Staff
The management style at Senior Suites Of Hegewisch has received mixed reviews from residents. Some have described the manager as disrespectful and power-hungry, leading to a negative atmosphere for both residents and staff. This has resulted in a lack of engagement from the staff, with reports indicating that many employees are reluctant to work under current management. Residents have expressed feelings of fear regarding retaliation for voicing concerns, which can impact the overall care and support provided within the community.
Living Options & Amenities
Senior Suites Of Hegewisch offers independent living options with full kitchens in each apartment. The community provides various amenities intended to foster a comfortable living environment. However, there are reports of maintenance issues, such as delays in addressing basic needs like changing light bulbs. Additionally, the facility has been criticized for its cleanliness and upkeep, with some residents noting that the furniture and rugs are in poor condition, which has contributed to health concerns among residents.
Dining & Activities
While the community aims to provide a vibrant lifestyle, activities for residents appear to be limited. Feedback indicates that the primary organized activity is Bingo, held twice a week, which is facilitated by the residents themselves rather than staff. This lack of diverse activities may lead to a quieter environment that some residents may find less engaging.
Location & Access
Situated in Chicago’s southeast corner, Senior Suites Of Hegewisch is near forest preserves and the Indiana border. However, residents have raised safety concerns regarding the lack of sidewalks along Burnham Ave, forcing seniors to navigate a busy street with walkers and wheelchairs. This situation has prompted requests for improvements to ensure safer walking options for residents.
What Families Say
Reviews from families and visitors present a mixed perspective on Senior Suites Of Hegewisch. While some appreciate the community’s cleanliness and the supportive staff, others have expressed frustration with management and communication. Reports of unreturned phone calls and a lack of responsiveness have contributed to concerns about the facility’s overall operation. Additionally, some families have noted that the environment can feel quiet and lacking in activities, which may not meet the expectations of those seeking a more vibrant community.
Room for Improvement
There are several areas where Senior Suites Of Hegewisch could enhance its services. Improving management practices to foster a more supportive environment for both staff and residents is crucial. Additionally, addressing maintenance issues and expanding the range of activities available for residents would likely improve the overall living experience. Enhancements to safety measures, such as the addition of sidewalks, would also be beneficial for residents’ mobility and well-being.
Summary
Overall, Senior Suites Of Hegewisch presents itself as an affordable option for independent living in Chicago, Illinois. However, feedback suggests that significant improvements are needed in management, maintenance, and resident engagement to create a more positive and supportive environment for seniors. Families considering this community should weigh these factors carefully in their decision-making process.
