Overview
Elevate Care Windsor Park, located in Chicago, Illinois, offers a high level of individualized care within a luxurious and comfortable environment. The facility features rich wood finishes and spa-inspired touches, creating an inviting atmosphere for rest and recuperation. Residents can enjoy beautifully appointed private suites, contemporary furnishings, and access to a state-of-the-art therapy center.
Services & Support
Elevate Care Windsor Park provides a range of services designed to meet the needs of its residents, including assisted living support. Families have noted the staff’s attentiveness and professionalism, with many expressing gratitude for the care their loved ones receive. The facility is equipped to handle various care needs, ensuring that residents receive the necessary attention and support.
Care Approach & Staff
The staff at Elevate Care Windsor Park is described as warm, courteous, and dedicated to resident care. Many reviews highlight individual staff members who have made significant positive impacts on residents and their families. For instance, staff members have been commended for their ability to keep families informed about their loved ones’ conditions and for providing a welcoming environment. However, some reviews also mention instances of staff not being as responsive, indicating a need for improvement in communication.
Who They Serve
Elevate Care Windsor Park serves seniors who require assisted living support. Families have shared their experiences with loved ones at the facility, indicating that many residents feel a sense of community and belonging. The facility aims to create a home-like atmosphere for its residents.
Living Options & Amenities
The facility offers private suites and various communal areas designed for recreation and socialization. The inviting and clean environment is complemented by amenities that promote comfort and well-being, although some visitors have noted occasional cleanliness issues.
What Families Say
Reviews from families highlight a mix of positive experiences and areas for improvement. Many families express appreciation for the staff’s attentiveness and the care their loved ones receive. However, some families have raised concerns about communication and responsiveness from management, particularly regarding housekeeping and maintenance issues. Overall, families recognize the efforts of many staff members while also calling for enhanced management practices.
Room for Improvement
While many reviews are positive, there are recurring concerns regarding staff communication and responsiveness, particularly related to housekeeping and management availability. Some families have experienced delays in addressing their loved ones’ needs, which suggests that improvements in these areas could enhance the overall experience for residents and their families.
Summary
Elevate Care Windsor Park provides a comfortable and supportive environment for seniors in need of assisted living. While many families appreciate the care and dedication of the staff, there are opportunities for improvement in communication and management responsiveness. Overall, the facility aims to foster a sense of community and well-being for its residents.
