Overview
Aperion Care Lakeshore, located in Chicago, Illinois, is a facility that provides personalized post-hospital care and rehabilitation, including 24-hour skilled nursing services. Positioned near the shores of Lake Michigan, the facility aims to address the medical and rehabilitation needs of its residents through a multi-disciplinary approach.
Services & Support
The facility offers a range of services including physical, occupational, and speech therapy available seven days a week. Aperion Care Lakeshore also provides memory care programming in a secured unit, catering to residents with specific cognitive needs. The team includes skilled nursing staff, social workers, and support staff dedicated to ensuring residents receive comprehensive care.
Care Approach & Staff
The care team at Aperion Care Lakeshore is described as friendly and caring, with many staff members noted for their dedication to providing quality support. Families have expressed appreciation for the efforts of the administration and nursing staff, highlighting their commitment to maintaining a supportive environment for residents. However, some reviews indicate issues with staff responsiveness and communication, suggesting that experiences may vary.
Who They Serve
Aperion Care Lakeshore serves a diverse population, including individuals requiring short-term rehabilitation and those needing long-term care. The facility caters to residents with various medical needs, including those with physical illnesses and special requirements.
Living Options & Amenities
While the facility is noted for its location and potential amenities, several reviews raise concerns about cleanliness and maintenance. Reports of mold and unpleasant odors, particularly related to urine, have been highlighted, indicating a need for improved hygiene practices within the facility.
What Families Say
Feedback from families is mixed. Some commend the caring nature of the staff and the support provided during transitions, while others express serious concerns regarding cleanliness and staff responsiveness. Instances of neglect have been reported, with some families advocating for better oversight and care standards. Positive experiences include appreciation for specific staff members who have demonstrated integrity and dedication.
Room for Improvement
Concerns have been raised about the overall cleanliness of the facility, including reports of mold and unpleasant odors. Additionally, some families have expressed dissatisfaction with staff communication and responsiveness, suggesting that improvements in these areas could enhance the quality of care provided.
Summary
Aperion Care Lakeshore offers a range of rehabilitation and nursing services in a location that has the potential for a supportive environment. While many families have expressed gratitude for the care provided by certain staff members, significant concerns regarding cleanliness and staff responsiveness need to be addressed to ensure a safe and respectful living space for residents. Families considering this facility should weigh the positive aspects against the reported challenges to make an informed decision.
