Overview
Right at Home, located in Chicago, Illinois, provides trusted in-home care for seniors and adults with disabilities. The agency is committed to helping clients maintain their independence at home through a range of personalized care services. Their highly trained caregivers offer companionship, hygiene support, respite care, and physical assistance tailored to individual needs.
Services & Support
Right at Home offers a variety of services designed to meet the unique needs of each client. These include companionship, assistance with daily living activities, and specialized care for those recovering from surgery or managing chronic conditions. The agency emphasizes the importance of creating custom care plans in collaboration with families to ensure the best possible outcomes for their loved ones. They provide services 24/7, including during holidays and weekends, to ensure continuous support.
Care Approach & Staff
The caregivers at Right at Home are frequently described as compassionate, patient, and attentive. Families have expressed appreciation for the level of care and empathy shown by the staff. Many reviews highlight the positive interactions with caregivers, noting their ability to go above and beyond to meet client needs. The agency also places importance on the well-being of its caregivers, offering ongoing training and flexible scheduling to support their staff.
Who They Serve
Right at Home primarily serves seniors and adults with disabilities, focusing on those who require assistance to live independently at home. The agency is noted for its ability to cater to clients with varying needs, including those recovering from surgical procedures or managing long-term health conditions.
What Families Say
Families consistently commend Right at Home for their excellent service and the quality of care provided by the staff. Many reviews express gratitude for the support received during difficult times, with one family member stating that the caregivers have become like family. Clients appreciate the agency’s responsiveness to questions and concerns, as well as the friendly atmosphere fostered by the staff.
Room for Improvement
While many families have had positive experiences, some reviews suggest that there could be improvements in the consistency of scheduling and communication regarding changes in care plans. Ensuring timely updates and maintaining clear communication could enhance the overall experience for clients and their families.
Summary
In summary, Right at Home in Chicago, Illinois, is dedicated to providing high-quality in-home care tailored to the needs of seniors and adults with disabilities. The agency is praised for its compassionate caregivers and commitment to customer service. Families report feeling comfortable and confident in the care provided, making Right at Home a trusted choice for in-home support.
